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Chateau Victoria Hotel and Suites

Photo gallery for Chateau Victoria Hotel and Suites

Featured Image
Indoor Spa Tub
Balcony
Premium bedding, pillowtop beds, in-room safe, desk
Pay movies

Overview of Chateau Victoria Hotel and Suites

Chateau Victoria Hotel and Suites

3.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
740 Burdett Ave, Victoria, BC, V8W1B2

Explore the area

  • Popular LocationRoyal BC Museum5 min walk
  • Popular LocationVictoria Harbour9 min walk
  • Popular LocationVictoria Clipper Ferry Terminal11 min walk
  • AirportVictoria, BC (YYJ-Victoria Intl.)32 min drive

Choose dates to view prices

About this area

Victoria

Located in Victoria, Chateau Victoria Hotel and Suites is in the city center and near the airport. Royal BC Museum is a popular area attraction and if an activity is on the agenda, Victoria Harbour and Victoria Clipper Ferry Terminal are worth checking out. Maritime Museum of British Columbia and Miniature World are also worth visiting. Discover the area's water adventures with kayaking, scuba diving, and sailing nearby, or enjoy the great outdoors with hiking/biking trails. Guests appreciate the hotel's central location.

What's nearby

  • Miniature World - 2 min walk
  • Victoria Conference Centre - 2 min walk
  • Royal BC Museum - 5 min walk
  • Victoria Harbour - 9 min walk
  • Victoria Clipper Ferry Terminal - 11 min walk

Getting around

  • Victoria Intl. Airport (YYJ) - 32 min drive

Restaurants

  • Vista 18 — 1 min walk
  • Clive's Classic Lounge — 1 min walk
  • Noodlebox — 2 min walk
  • Cora — 2 min walk
  • The Sticky Wicket — 3 min walk

About this property

Chateau Victoria Hotel and Suites

Eco-friendly Victoria hotel in Downtown Victoria, walk to Victoria Harbour
Along with a restaurant, this smoke-free hotel has an indoor pool and 2 bars/lounges. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a health club, a spa tub, and self parking. All 177 rooms offer comforts like pillowtop beds and premium bedding, plus free WiFi and cable TV. Room service, coffee makers, and free newspapers are among the other amenities available to guests.
Chateau Victoria Hotel and Suites offers 177 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 15.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:30 AM: CAD 3-20 per person
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • French

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Dogs welcome
2 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 3 and CAD 20 per person (approximately)
  • Self parking fee: CAD 15.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 634 out of 1089 reviews
5 - Excellent 58%
Rating 4 - Good. 328 out of 1089 reviews
4 - Good 30%
Rating 3 - Okay. 82 out of 1089 reviews
3 - Okay 8%
Rating 2 - Poor. 30 out of 1089 reviews
2 - Poor 3%
Rating 1 - Terrible. 15 out of 1089 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff were friendly.
Stayed 3 nights in Jul 2021

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really friendly. Room was as expected. My 7 yr old daughter liked the pool. Bathroom needs better maintenance.
Stayed 1 night in Jul 2021

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to many restaurants and tourist locations. The room was spacious and the separate bedroom and kitchen area was very useful. Some of the furniture is a bit dated, and there were some stains on the carpet and bedding that could be improved. Staff were great and friendly, and the lobby looks very nice.
Stayed 2 nights in Jul 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A functional hotel but nothing outstanding. The room was nice but with no air conditioning in the bedroom you have to leave the window open. Well you think that would be ok but there is an apartment across the street that had parties every night on the outdoor deck. They were so loud until 4 am so very difficult to decide to keep the window open so that you could cool the room or close it to avoid the screaming all night long. You just don’t get a good sleep. Also there is no valet service early in the morning (7 am) so it was a gong show trying to get our car. In the end we missed our ferry ride back to Vancouver so had to wait an extra three hours at the port so super inconvenient.
Stayed 3 nights in Jul 2021

1/5 Terrible

Traveled with family
Disliked: Amenities, property conditions & facilities
This property is at a great location, close to downtown and lots to see around it. What we didn't like was the person who was next to us smoked on the balcony ( which this is suppose to be a non smoking hotel) which in turn came into our suite as when they advertise air conditioning in the suite it actually a portable air conditioning which vents to the outside. To say the least was not impressed the three days we stayed in our room.
Stayed 3 nights in Jul 2021