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Overview of The Parkside Hotel & Spa

Photo gallery

Featured Image
Indoor pool
Indoor pool
Indoor Spa Tub
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
VIP Access

The Parkside Hotel & Spa

3.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Laundry
  • Spa
  • Gym

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 140°F

Explore the area

    Popular LocationRoyal BC Museum5 min walk
    Popular LocationVictoria Harbour11 min walk
    Popular LocationVictoria Clipper Ferry Terminal12 min walk
    AirportVictoria, BC (YYJ-Victoria Intl.)30 min drive

Choose dates to view prices

Deluxe Suite, 1 Bedroom

4.8/5 guest room rating
  • 550 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms

5/5 guest room rating
  • 950 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

City Suite, 1 Bedroom, City View

  • 750 sq ft
  • 1 bedroom
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Suite, 1 Bedroom

  • 700 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Corner

  • 650 sq ft
  • 1 bedroom
  • 1 bathroom
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About this area

Victoria

Located in Victoria, The Parkside Hotel & Spa is in the city center and near the beach. Royal BC Museum is a popular area attraction and if an activity is on the agenda, Victoria Harbour and Victoria Clipper Ferry Terminal are worth checking out. Traveling with kids? Consider Thunderbird Park - Royal BC Museum, or check out an event or a game at Save-On-Foods Memorial Centre. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby.
Popular Location

What's nearby

  • Victoria Conference Centre - 4 min walk
  • Thunderbird Park - Royal BC Museum - 4 min walk
  • Royal BC Museum - 5 min walk
  • Victoria Harbour - 11 min walk
  • Victoria Clipper Ferry Terminal - 12 min walk

Getting around

  • Victoria Intl. Airport (YYJ) - 30 min drive

Restaurants

  • Tre Fantastico — 1 min walk
  • The Old Spaghetti Factory — 3 min walk
  • Browns Social House — 4 min walk
  • Vista 18 — 4 min walk
  • Noodlebox — 4 min walk

About this property

The Parkside Hotel & Spa

Family-friendly Victoria aparthotel in Downtown Victoria, walk to Victoria Conference Centre
Along with a full-service spa, this smoke-free aparthotel has a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a coffee shop/café, and a spa tub are onsite. Each apartment boasts a fireplace and offers free WiFi and a kitchen. Comforts include a pillowtop bed and Egyptian cotton sheets, and guests will also find conveniences like an all-in-one washing machine and dryer and a sofa bed. Weekly housekeeping is available.
The Parkside Hotel & Spa offers 126 accommodations with fireplaces and all-in-one washer/dryers. Rooms open to furnished balconies or patios. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium digital channels. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
This information is provided by our partners.

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Indoor pool
  • Spa tub
  • Full-service spa
  • Spa open daily
  • Massages
  • Spa services
  • Spa treatment rooms
  • Prenatal massage
  • Body scrubs
  • Body wraps
  • Body treatments
  • Deep-tissue massages
  • Aromatherapy
  • 7 treatment rooms
  • Swedish massages
  • Facials
  • Couples treatment room(s)

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (CAD 17 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay free
  • Free crib/infant bed
  • Childcare (surcharge)

Kitchen

  • Refrigerator
  • Microwave
  • Dishwasher
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • Cooked-to-order breakfast available for a fee 7:30 AM–1:00 PM on weekdays and 7:30 AM–1:00 PM on weekends: CAD 8.00-17.00 for adults and CAD 8.00-17.00 for children
  • 1 restaurant and 1 coffee shop/café
  • Room service available

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Egyptian cotton sheets
  • Pillow top mattress
  • Bed sheets provided
  • Queen sofa bed

Bathrooms

  • Shower/tub combination
  • Bathrobes
  • Free toiletries
  • Hair dryer

Living spaces

  • Fireplace
  • Dining room
  • Sitting area

Entertainment

  • 42-inch flat-screen TV with premium channels

Outdoor areas

  • Furnished balcony/patio
  • Rooftop terrace
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • All-in-one washer and dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • Computer station
  • Laptop workspace
  • Conference space (2000 square feet)

Comfort

  • Heating
  • Portable fan

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • 24-hour front desk

Location highlights

  • Near the ocean
  • Near the boardwalk
  • Near a metro station
  • In the business district
  • In the city center

Things to do

  • Fitness center
  • Free bicycle rentals on site
  • Boat tours nearby
  • Whale watching nearby
  • Scooter/moped rentals nearby
  • Golf nearby
  • Ecotours nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby

Safety features

  • Fire extinguisher
  • Smoke detector
  • Window guards

General

  • 126 rooms
  • 7 floors
  • 2 buildings
  • Built in 2009
  • Connecting/adjoining rooms avaliable

Where to eat

  • Tre Fantastico – Garden-view café with a bar. Serves breakfast, brunch, lunch, dinner, and light fare daily. Kids' menu available.

Policies

Check-in

Check-in from 4:00 PM - 4:00 AM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 7 2021 to June 8 2021 (dates subject to change):
  • Spa tub

Access methods

Staffed front desk

Pets

Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 8.00 and CAD 17.00 for adults, CAD 8.00 and CAD 17.00 for children (approximately)
  • Airport shuttle fee: CAD 25 per person (one-way)
  • Airport shuttle fee per child: CAD 15 (one-way), (from 12 to 18 years old)
  • Self parking fee: CAD 17 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Parkside Hotel Victoria
Parkside Victoria
Parkside Victoria Hotel Victoria
Parkside Victoria Resort And Spa
Parkside Hotel
The Parkside Hotel Spa
The Parkside Hotel Spa
The Parkside & Spa Victoria
The Parkside Hotel & Spa Victoria
The Parkside Hotel & Spa Aparthotel
The Parkside Hotel & Spa Aparthotel Victoria

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 1398 out of 2057 reviews
5 - Excellent 68%
Rating 4 - Good. 495 out of 2057 reviews
4 - Good 24%
Rating 3 - Okay. 107 out of 2057 reviews
3 - Okay 5%
Rating 2 - Poor. 43 out of 2057 reviews
2 - Poor 2%
Rating 1 - Terrible. 14 out of 2057 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I always stay at Parkside. The service is very good, the rooms very clean, and it is close to downtown. As they are suites it is very convenient for working from your room
Stayed 3 nights in Apr 2021

5/5 Excellent

Traveled with family
Liked: Amenities, property conditions & facilities
We really enjoyed our stay here. The staff are extremely friendly in all aspects - front desk, cleaning and pool staff. The kitchen has a dishwasher, stove, microwave and even a combination washer / dryer (no oven). The shampoo, conditioner, soap and lotion were all Tyneham "Joy" essential oil infused items with lavender, mandarin, sage and chamomile - it is something I will definitely look at buying myself! The coffee and tea were great - there was an angelwater tea that was amazing from silk road. The rooms are spacious and we had a bit of a view of the parliament building. It was close to the harbour and has a great pool. The coy fish were a pleasure to walk by every time we left or entered the hotel. Hand sanitizer was supplied in various areas throughout the hotel. Parking is extra but we did get a small discount for staying so many days. There are free bike rentals but not for kids unfortunately, so we did have to rent somewhere else. Otherwise, we loved it here - this place has a great vibe - we will definitely come back!
Stayed 8 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff were fantastic, the rooms are spacious and well maintained.
Stayed 1 night in Apr 2021

1/5 Terrible

Traveled with family and small children
Disliked: Amenities
I booked this hotel to enjoy family time with my 4 babies. Upon arrival we were told none of their amenities were available ...unless we booked them 2 MONTHS IN ADVANCE! That included no pool, which resulted in my 6 year old melting down and crying. There was nothing left to do but watch TV in the hotel room which was filthy and had greasy fingerprints all over the table from previous guests. I asked for a refund so I could switch hotels to one that had a pool to offer. They refused to refund me. I switched hotels anyways and took the loss. There was only one employee at the front desk and no manager to help address the complaint on a Saturday night! She was not friendly or apologetic. She acted like I was annoying her. I heard other families walking around complaining as welll, saying that there was nothing to do because everything was booked and all the amenities were unavailable. I switched to the ocean point resort down the street and my kids had a blast but we didn't get in till 9:00 p.m. and this hotel stole very valuable family time. However they were $100 CHEAPER per night for a much more LUXURIOUS and CLEAN room, with a POOL that we COULD USE!
Stayed 1 night in Mar 2021