Posted Sep 8, 2015 on Hotels
I was given a single room although I have booked a double standard room. When I got back to the reception, I was told that the hotel was booked and we had to stay in that room, and the next day we would be moved to either a double or business room. That's it! If I had known that the hotel wsa booked with on;yu single rooms left I would have booked a different hotel. It was a majot disappointment, because I came there for 2 days, and it was a weekend that we'd planned a long in advance.
I understand that the hotel is trying to make money and sell everything out, but it's not fair. And I was not the only one: a couple more people were complaining and asking for a double room they've booked. In the end, I was charged as for a double room for 2 nights, which is unfair not to say the lest. Never will book this place again.