Washington County Vacations & Trips from $519

You have to pay for parking even after you reserved the room.

Great for a poker weekend

Overall my stay was amazing. I expected a little more with it being more of an upscale hotel. The lobbies were upscale but the room was basic but nice and spacious. We were in the west tower and doors had to be basically slammed to shut. View from 21st floor was amazing. The shower and sink water did not get hot but got warm. There were a decent amount of channels but no option for streaming services. I ordered DoorDash and had to go to the East tower concierge to pick it up which was inconvenient but I understand the rules. Parking was very interesting and dark not sure if it was construction going on. If I would have knew that I would have just valet my car instead. I have a Kia Sorento and I was afraid I wasn’t going to make it in the garage but I did. The west tower had parking but it was not for the Galt House I believe it was public parking. When I first got there housekeeping was cleaning the restroom in the lobby and I was told I could not use it but the desk said she should have let me in. My instructions to get to my room was to take the elevator or escalator to third floor then walk over the indoor bridge but bar area instead of going out the front door and crossing the bridge over to the west tower. I wish they would of gave me both options. I asked for towels and extra blanket and received those very quickly and I used text messaging to text the front desk. Small changes will make this hotel amazing.

Shuttle service was great. Kim from hotel staff front desk was excellent. She was friendly, helpful and offered terrific suggestions on dining and local activities in the area.