Springfield Vacations from $400

The staff was friendly and caring. They have one of the best breakfast buffets I have had at an included breakfast hotel. Everything was very tasty. The bed was comfortable, however, too high for my 5' 1" frame. I had to work to climb into it. The sofa in our room was stained and dirty, and the tile floor looked like it had been swept, but had not been mopped in a while. It was a dark floor so did not notice all the splatters and spills until the light hit it a certain way. If they would address those few issues this could really boost their image.

We had a corner room with great views. It eas large and comfortable. Loved the sofa for reading. We loved the art. We had three meals at the Lockbox.

Like: The neighborhood and close dining. Breakfast was nice. Staff were awesome! Thank you. A little bit let down by the "spa shower".

We've seen this hotel for $500 a night and had I paid that I would've been severely disappointed. It's wanting to be a five star hotel however there's fingerprints on door jams., the bathroom in our king room was about the size of a shoebox with a shower inside that shoebox. Paint needed touchup. We paid about 150 for the night so for that price it was not disappointing. However had I stayed during high season I would've been very disappointed in the fact that it doesn't seem like they keep up with our maintenance very well.

There are extra fees tagged onto everything! I paid for the stay and then at checkout I was charged an extra $50 plus tax! At the spa I was charged taxes and fees, 20% gratuity and then taxes on top of that. The advertised $280 for facial and massage became $373. The room was nicely decorated, but it certainly shows signs of wear and tear. There was very little water pressure. The staff was so kind and the place is pretty. The Kentucky Castle is a nice novelty for a day visit, but not to stay.