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Overview of Fairmont Chateau Whistler

Photo gallery

Exterior
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Terrace/Patio

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationWizard Express Ski Lift3 min walk
    Popular LocationFamily Adventure Zone5 min walk
    Popular LocationFairmont Chateau Whistler Golf Club7 min walk
    AirportWhistler, BC (YWS-Green Lake Seaplane Base)7 min drive

Choose dates to view prices

  • Suite, 1 King Bed (Alpine)

    4.3/5 guest room rating

    Room amenities

    • 600 sq ft
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed (Alpine)
  • Fairmont Gold, Executive Suite, 1 King Bed

    Room amenities

    • 800 sq ft
    • Valley view
    • Sleeps 4
    • 1 King Bed
    More detailsFairmont Gold, Executive Suite, 1 King Bed
  • Suite, Slope side (2 Bedrooms)

    Room amenities

    • 1199 sq ft
    • Mountain view
    • Sleeps 8
    • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
    More detailsSuite, Slope side (2 Bedrooms)
  • Fairmont Gold, Room, 2 Queen Beds

    Room amenities

    • 365 sq ft
    • Valley view
    • Sleeps 4
    • 2 Queen Beds
    More detailsFairmont Gold, Room, 2 Queen Beds
  • Deluxe Room, 2 Queen Beds, Mountain View, Slope side

    4.7/5 guest room rating

    Room amenities

    • 400 sq ft
    • Mountain view
    • Sleeps 4
    • 2 Queen Beds
    More detailsDeluxe Room, 2 Queen Beds, Mountain View, Slope side
  • Deluxe Room, 1 King Bed, Mountain View, Slope side

    4.7/5 guest room rating

    Room amenities

    • 400 sq ft
    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Mountain View, Slope side
  • Deluxe Room, 2 Queen Beds

    4.8/5 guest room rating

    Room amenities

    • 400 sq ft
    • Valley view
    • Sleeps 4
    • 2 Queen Beds
    More detailsDeluxe Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 400 sq ft
    • Valley view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Suite, Valley View (1 Bedroom)

    Room amenities

    • 800 sq ft
    • Valley view
    • Sleeps 6
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsSuite, Valley View (1 Bedroom)
  • Fairmont, Family Room, 2 Queen Beds

    4.6/5 guest room rating

    Room amenities

    • 400 sq ft
    • Valley view
    • Sleeps 4
    • 2 Queen Beds
    More detailsFairmont, Family Room, 2 Queen Beds
  • Suite, Slope side (1 Bedroom)

    Room amenities

    • 800 sq ft
    • Mountain view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, Slope side (1 Bedroom)
  • Fairmont, Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 400 sq ft
    • Valley view
    • Sleeps 3
    • 1 King Bed
    More detailsFairmont, Room, 1 King Bed
  • Suite, 1 Bedroom, Valley View

    Room amenities

    • 800 sq ft
    • Valley view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 Bedroom, Valley View
  • Fairmont Gold, Junior Suite, 1 King Bed

    Room amenities

    • 520 sq ft
    • Valley view
    • Sleeps 3
    • 1 King Bed
    More detailsFairmont Gold, Junior Suite, 1 King Bed
  • Suite, Valley View (2 Bedrooms)

    Room amenities

    • 1194 sq ft
    • Valley view
    • Sleeps 8
    • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
    More detailsSuite, Valley View (2 Bedrooms)
  • Junior Suite, 2 Bedrooms

    Room amenities

    • 875 sq ft
    • Valley view
    • Sleeps 7
    • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
    More detailsJunior Suite, 2 Bedrooms
  • Fairmont Gold, Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 365 sq ft
    • Valley view
    • Sleeps 2
    • 1 King Bed
    More detailsFairmont Gold, Room, 1 King Bed
  • Junior Suite, 1 King Bed with Sofa bed, Valley View

    Room amenities

    • 473 sq ft
    • Valley view
    • Sleeps 3
    • 1 King Bed and 1 Twin Sofa Bed
    More detailsJunior Suite, 1 King Bed with Sofa bed, Valley View

About this area

Whistler

Located in Whistler's Blackcomb neighborhood, The Fairmont Chateau Whistler is in the mountains. Squamish Lil'wat Cultural Centre and Audain Art Museum are cultural highlights and Blackcomb Excalibur Gondola is a popular area attraction. Whistler Village Gondola and Family Adventure Zone are also worth visiting. Take in the nearby slopes with cross-country skiing and snowboarding, or check out other outdoor activities such as snowmobiling and snow tubing.
Visit our Whistler travel guide
Popular Location

What's nearby

  • Wizard Express Ski Lift - 3 min walk
  • Family Adventure Zone - 5 min walk
  • Fairmont Chateau Whistler Golf Club - 7 min walk
  • Whistler Village Stroll - 12 min walk
  • Blackcomb Excalibur Gondola - 12 min walk

Getting around

  • Whistler Station - 11 min drive
  • AirportWhistler, BC (YWS-Green Lake Seaplane Base) - 7 min drive

Restaurants

  • The Grill Room — 1 min walk
  • The Chalet — 1 min walk
  • Wildflower — 5 min walk
  • Sidecut — 7 min walk
  • Earls — 10 min walk

About this property

Fairmont Chateau Whistler

Luxurious slopeside resort with a full-service spa
Enjoy direct access to the slopes and an indoor pool at The Fairmont Chateau Whistler during the winter, and return in the summer for a round at the resort's golf course. All 519 rooms offer WiFi, 24-hour room service, and TVs with satellite channels. Guests will also find wired Internet, minibars, and coffee makers.
The Fairmont Chateau Whistler offers 519 accommodations with minibars and safes. Televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers.

This Whistler resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course. An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, ski-in/ski-out access, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vida Spa has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 13.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking: CAD 37 per day
  • Valet parking: CAD 45 per day
  • Free ski shuttle

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–noon: CAD 20-40 per person
  • 5 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • Art gallery
  • Downhill skiing
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping mall
  • Shopping
  • Spa tub
  • Steam room
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Refrigerator (on request)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf cart
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment rentals
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • Czech
  • English
  • French
  • German
  • Hindi
  • Hungarian
  • Italian
  • Japanese
  • Korean
  • Polish
  • Portuguese
  • Slovak
  • Spanish
  • Swedish

Business services

  • Business center
  • Meeting rooms
  • Conference space (32000 square feet)

Outdoors

  • Garden
  • Terrace

Spa

  • 15 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Linens

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Pay movies
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Minibar
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe

See similar properties

Policies

Check-in

Check-in from 5:00 PM - anytime
Express check-in
Minimum check-in age - 19

Check-out

Check-out before 10:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per night, plus a deposit of CAD 50.00 per day
Food and water bowls are available
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night
  • Resort fee: CAD 23.20 per accommodation, per night
The resort fee includes:
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Shuttle service
  • Ski storage
  • Bicycle storage
  • Internet access
  • Phone calls
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 20 and CAD 40 per person (approximately)
  • Fee for in-room wireless Internet: CAD 13.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: CAD 13.95 per 24-hour period (rates may vary)
  • Self parking fee: CAD 37 per day
  • Valet parking fee: CAD 45 per day
  • Pet deposit: CAD 50.00 per day
  • Pet fee: CAD 50 per pet, per night
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly)

Property is also known as

Chateau Fairmont
Chateau Whistler
Fairmont Chateau
Fairmont Chateau Hotel
Fairmont Chateau Hotel Whistler
Fairmont Chateau Whistler
Fairmont Whistler
Whistler Chateau Fairmont
Whistler Fairmont
Whistler Fairmont Chateau
Fairmont Chateau Whistler Hotel Whistler
Fairmont Chateau Whistler Hotel
Fairmont Chateau Whistler Resort
Fairmont Chateau Resort
The Fairmont Chateau Whistler
Fairmont Chateau Whistler Resort
Fairmont Chateau Whistler Whistler
Fairmont Chateau Whistler Resort Whistler

Frequently asked questions

Can I cancel my reservation for free at The Fairmont Chateau Whistler and receive a full refund?
Yes, The Fairmont Chateau Whistler offers free cancellation on select room rates, because flexibility matters! Please refer to The Fairmont Chateau Whistler cancellation policy on our site for more details about any exclusions or requirements.
Does The Fairmont Chateau Whistler have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is The Fairmont Chateau Whistler pet-friendly?
Yes, pets are allowed at this property. There's a deposit of CAD 50.00 per day and a fee of CAD 50 per pet, per night.
How much is parking at The Fairmont Chateau Whistler?
Self parking is available for CAD 37 per day. Valet parking is available for CAD 45 per day.
What time is check-in at The Fairmont Chateau Whistler?
Check-in is from 5:00 PM - anytime.
What time is check-out at The Fairmont Chateau Whistler?
Check-out is at 10:00 AM.
Where is The Fairmont Chateau Whistler located?
Located in the mountains, this Blackcomb resort offers ski-in/ski-out access and is within a 15-minute walk of Squamish Lil'wat Cultural Centre, Audain Art Museum, and Blackcomb Excalibur Gondola.
4.5
Wonderful
5 - Excellent
652
4 - Good
199
3 - Okay
60
2 - Poor
25
1 - Terrible
15

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

2/5 Poor

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third, consecutive stay at the Fairmont. We wanted to make this our long-standing annual trip. However we were disappointed with our recent stay. We were told over the phone (prior to booking and confirmed several times over the phone after booking) that due to COVID, the amenities were restricted to maximum 2 hours per day by reservation only. However, when checking in, we were told that it has been changed to only 1 hour per day. We were disappointed to learn that and may not have booked our stay knowing the 1 hour restriction. Also, there was not enough reinforcement of the COVID spa rules. Several times, there were large groups that entered the hot tub, exceeding the 5/7 person limit per hot tub. Several other issues occurred during our stay including issue with the parking tickets issued to us (we were able to exit but the re-entry ticket did not work), the hot/cold water in the shower was very temperamental (either scalding hot or too cold, hard to adjust to a good medium), long check-in/check-out wait times, and Portobello was closed for renovation (there was no notification of this on their website). Service was friendly and did their best to rectify the issues we had. However, this experience has left a bad taste and we are reluctant to book again with Fairmont.
Stayed 2 nights in Nov 2020

4/5 Good

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities
Overall great customer service! My only complaint against Fairmont Chateau would be that their forced air didn't cool down at all even though it was set on the lowest 60F option but the room was still steaming warm, and not comfortable to sleep in. The amenities were really nice as per usual even considering the covid limitations and we were able to book both on our day of arrival and departure.
Stayed 1 night in Nov 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service
We enjoyed our stay. The living music in the evening was wonderful.
Stayed 2 nights in Oct 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the service. I was upgraded to a better room and also I was sent a nice card and cake on my birthday. I did not planned it I just happen to mentioned to the front desk and she took the initiative to do that, such a nice touch
Stayed 2 nights in Oct 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service
TV needs updating. No plug ins at bedside. All minor things but should be considered.
Stayed 1 night in Oct 2020