2/10 糟糕
Zarifa
与家人出行
2025 年 8 月 5 日
不满意：清洁度、服务设施、住宿条件和设施
Hello! this was nightmare, we stayed in room #201,1st when we got in the room carpet floors are so dirty when we took are shoes off and walked for 5 minutes our feet was so dirty like we walked out side with out shoes.
2nd same night 1st day at night before we when to bed we saw big bugs ( Cockroach) we took pictures and videos if you like ,we went to front deck they told us we cannot do anything at this moment, we did not get offer for different room,
3rd hallway trash can full overflow with trash and not getting changed daily, that's why I'm not surprised to see Cockroach, also have pictures
and 4th in hallway next to our room was ice machine, it was so laud that no one told us it' will be so laud, we paid so much money and will not recommend your hotel to anyone and will tell other not to book or use you guys
Zarifa
2025 年 7 月入住 4 晚