Ratings based on 36 Verified Reviews

4.3 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2017
Comfortable room. Nice staff. Reasonable rates. Would stay here again.
Comment from Hotel Management
Jan 17, 2017 by Connie Hale property manager, Hotel Management
Thank You for staying with us, We would be beyond glad to have you stay with us again. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Jan 11, 2017
Great place to stay. Very clean and close to everything
Comment from Hotel Management
Jan 17, 2017 by Connie Hale Property Manager, Hotel Management
Thank You for staying with us, We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Knoxville, TN

Nice Christian Staff

Posted Dec 21, 2016
Pros: Owned by Christians
Cons: NA
Location: My job site is about 1/2 mile away.
Enjoyed talking with the Staff about being saved. Very polite and helpful.
Comment from Hotel Management
Dec 29, 2016 by AUSTIN, Hotel Management
THANK FOR CHOOSING BEST WESTERN AS YOUR CHOICE OF STAY. WE ARE VERY HAPPY THAT YOU ENJOYED YOUR STAY, HOPE TO SEE YOU SOON AGAIN
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Experience

Posted Nov 28, 2016
Convinent location, nice breakfast bar. Will be back next year :o)
Comment from Hotel Management
Dec 29, 2016 by AUSTIN, Hotel Management
THANK YOU FOR CHOOSING BEST WESTERN AS YOUR CHOICE OF STAY. THANK YOU FOR FOR GREAT COMPLIMENTS, WE LOOK FORWARD TO SEEING YOU BACK SOON
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 14, 2016
Pros: The location was convenient to family that I was visiting
Cons: The front desk, two days in a row my room key did not work when I returned. There was never anyone at the front desk. I had to pick up the phone at the front desk and call the front desk. This was also the case upon check in. My first morning there I went to go visit family and upon arrival that evening my room key did not work and my room had not been cleaned.
Comment from Hotel Management
Dec 29, 2016 by FRONT DESK , Hotel Management
THANK YOU FOR STAYING WITH US, WE ARE SORRY FOR THE SERVICE YOU RECEIVED FROM OUR STAFF WE WILL BE SURE TO WORK ON THAT. HAVE A BLESSED DAY
5 out of 5
Recommended
for Everyone
by A verified traveler from Booneville, MS

Very nice motel.

Posted Oct 3, 2016
Pros: comfortable room
Cons: commode
I stay here yearly for the marathon. The staff are always nice and attentive. The room appears to be newly remodeled and all the amenities are available. The room is comfortable and air is great. My only complaint which was minor was a slow commode. Otherwise, this is a very nice place to stay.
Comment from Hotel Management
Dec 29, 2016 by AUSTIN , Hotel Management
THANK YOU FOR ALWAYS STAYING AT BEST WESTERN. WE TRY TO DO THE BEST FOR OUR GUEST, BUT WE ARE SORRY ABOUT THE COMMODE. WE HOPE TO SEE YOU NEXT YEAR!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 16, 2016
Very clean. Staff was friendly and efficient. I'll stay here again.
Comment from Hotel Management
Dec 29, 2016 by AUSTIN , Hotel Management
THANK YOU FOR STAYING WITH US AT BEST WESTERN WE HOPE TO SEE YOU AGAIN AND RATHER SOON !
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean hotel, friendly staff

Posted Sep 10, 2016
Staff were friendly and the room was clean and nice breakfast.
Comment from Hotel Management
Dec 29, 2016 by AUSTIN , Hotel Management
THANK YOU FOR STAYING AT BEST WESTERN WE ARE HAPPY YOU ENJOYED YOUR STAY. WE HOPE YOU HAVE A SAFE NEW YEAR AND SEE US SOON !
5 out of 5
Recommended
for Everyone
by A verified traveler from Memphis

Best kept secret in East Tennessee!!!!!

Posted May 10, 2016
We reserved our room without ever seeing this hotel. The Manager, Connie and her staff were accommodating, friendly and went out of their way to give us a GREAT experience! The amenities were excellent and the room was very clean. The staff ensured we were in need of nothing. I would HIGHLY recommend this "jewel in the rough" to ANY and EVERY one. We were there for our sons college graduation and will make it a point to return!!!
3 out of 5
by A verified traveler

Posted Apr 25, 2016
Pros: Staff
Cons: Vent Fan in the bath loose, Extremely loud,
Tastefully Decorated, but EXTREME DISINFECTANT ODOR!! had to leave the door open for about 30 minutes to air out room. Nicest hotel in the area, only one ..