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Overview of Comfort Suites Hanes Mall

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Featured Image
Seasonal outdoor pool
Pillowtop beds, desk, laptop workspace, blackout drapes
Pillowtop beds, desk, laptop workspace, blackout drapes
Pillowtop beds, desk, laptop workspace, blackout drapes

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air Conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing

Explore the area

    Popular LocationWilkes Regional15 min walk
    Popular LocationNovant Health Forsyth Medical Center3 min drive
    Popular LocationHanes Mall3 min drive
    AirportGreensboro, NC (GSO-Piedmont Triad Intl.)30 min drive

Choose dates to view prices

  • Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

    Room amenities

    • 324 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Twin Sofa Bed
    More detailsRoom, 1 King Bed with Sofa bed, Accessible, Non Smoking
  • Suite, Multiple Beds, Non Smoking (Upgrade)

    5/5 guest room rating

    Room amenities

    • 324 sq ft
    • Sleeps 5
    • 2 King Beds and 1 Double Sofa Bed
    More detailsSuite, Multiple Beds, Non Smoking (Upgrade)
  • Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

    5/5 guest room rating

    Room amenities

    • 324 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsStandard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 324 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed, Non Smoking
  • Suite, Multiple Beds, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 324 sq ft
    • Sleeps 5
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsSuite, Multiple Beds, Non Smoking

About this area

Winston-Salem

Located in Winston-Salem, Comfort Suites Hanes Mall is in the business district. The area's natural beauty can be seen at Reynolda Gardens and Tanglewood Park, while Old Salem and Reynolda House Museum of American Art are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Truist Stadium or Bowman Gray Stadium.
Visit our Winston-Salem travel guide
Popular Location

What's nearby

  • Wilkes Regional - 15 min walk
  • Novant Health Forsyth Medical Center - 3 min drive
  • Hanes Mall - 3 min drive
  • Brenner Children's - 6 min drive
  • Wake Forest University Baptist Medical Center - 9 min drive

Getting around

  • High Point Station - 24 min drive
  • AirportPiedmont Triad Intl. Airport (GSO) - 30 min drive

Restaurants

  • Bad Daddys Burger Bar — 6 min walk
  • Carolina Ale House- Winston Salem — 12 min walk
  • Village Tavern Hanes Mall — 12 min walk
  • Jason's Deli — 19 min walk
  • LongHorn Steakhouse — 19 min walk

About this property

Comfort Suites Hanes Mall

Hotel with free breakfast, near Hanes Mall
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free self-serve breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a seasonal outdoor pool, dry cleaning, and a 24-hour front desk. All 80 rooms provide conveniences like sofa beds and refrigerators, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include pillowtop beds, microwaves, and coffee makers.
Comfort Suites Hanes Mall offers 80 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Winston-Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Commitment to Clean (Choice)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • RV/bus/truck parking

Food and drink

  • Free self-serve breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool
  • Sofa bed

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference space (975 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cribs/infant beds
  • Linens
  • Pillow-top mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Window screens

Policies

Check-in

Check-in from 3 PM - 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Doors are locked from 11 PM until 7 AM. Guests arriving within those hours must ring the doorbell at the hotel entrance in order to check-in.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hanes Mall
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Hotel Winston-Salem
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

Can I cancel my reservation for free at Comfort Suites Hanes Mall and receive a full refund?
Yes, Comfort Suites Hanes Mall offers free cancellation on select room rates, because flexibility matters! Please refer to Comfort Suites Hanes Mall cancellation policy on our site for more details about any exclusions or requirements.
Does Comfort Suites Hanes Mall have a pool?
Yes, this property has a seasonal outdoor pool.
Is Comfort Suites Hanes Mall pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Comfort Suites Hanes Mall?
Self parking is free at this property.
What time is check-in at Comfort Suites Hanes Mall?
Check-in is from 3 PM - 3:00 AM.
What time is check-out at Comfort Suites Hanes Mall?
Check-out is at 11:00 AM.
Where is Comfort Suites Hanes Mall located?
Situated in the business district, this hotel is 0.8 mi (1.3 km) from Wilkes Regional and 1.3 mi (2 km) from Hanes Mall. Novant Health Forsyth Medical Center is 1.5 mi (2.5 km) away.
4.3
Excellent
5 - Excellent
426
4 - Good
296
3 - Okay
60
2 - Poor
24
1 - Terrible
13

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

3/5 Okay

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Noise transmission from the floor above was atrocious. All evening it sounded like someone was doing jumping jacks. One night it didn’t quit til 1130pm and the next night until 9.
Stayed 2 nights in Oct 2020

5/5 Excellent

Business traveler, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff extremely helpful. Located close to a lot of shopping and restaurants but tucked away from traffic.
Stayed 1 night in Sep 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will recommend and stay again
We had a very pleasant stay, the room was clean and comfortable. Centrally located in the middle of everything. Plenty of amenities inconvenience around. Easy ride to the interstate not too far away right smack in the middle of restaurants and stores I will visit again.
Stayed 1 night in Aug 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
College Drop Off
I will be staying there again. Hotel was clean and staff was very easy to engage. The hotel had a partial power loss but nothing they can do when Mother Nature wants to show up. Great rate and location to Winston Salem State University.
Stayed 2 nights in Aug 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service
because of covid , pool is not open and breakfast is limited. bed was comfortable, room pretty clean just a older facility thus the price. served our purpose. front desk was pleasent
Stayed 1 night in Aug 2020

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