Comfort Suites Hanes Mall

Photo gallery for Comfort Suites Hanes Mall

Featured Image
Seasonal outdoor pool
Pillowtop beds, desk, laptop workspace, blackout drapes
Pillowtop beds, desk, laptop workspace, blackout drapes
Pillowtop beds, desk, laptop workspace, blackout drapes

Overview of Comfort Suites Hanes Mall

Comfort Suites Hanes Mall

2.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Individually-wrapped food options
200 Capitol Lodging Ct, Winston-Salem, NC, 27103

Explore the area

  • Popular LocationWilkes Regional15 min walk
  • Popular LocationNovant Health Forsyth Medical Center3 min drive
  • Popular LocationHanes Mall3 min drive
  • AirportGreensboro, NC (GSO-Piedmont Triad Intl.)30 min drive

Choose dates to view prices

About this area

Winston-Salem

Located in Winston-Salem, Comfort Suites Hanes Mall is in the business district. The area's natural beauty can be seen at Reynolda Gardens and Tanglewood Park, while Old Salem and Southeastern Center for Contemporary Art are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Truist Stadium or Bowman Gray Stadium.

What's nearby

  • Wilkes Regional - 15 min walk
  • Novant Health Forsyth Medical Center - 3 min drive
  • Hanes Mall - 3 min drive
  • Brenner Children's - 6 min drive
  • Wake Forest University Baptist Medical Center - 6 min drive

Getting around

  • High Point Station - 24 min drive
  • Piedmont Triad Intl. Airport (GSO) - 30 min drive

Restaurants

  • Bad Daddys Burger Bar — 6 min walk
  • Starbucks — 8 min walk
  • Bleu Restaurant and Bar — 12 min walk
  • Village Tavern Hanes Mall — 12 min walk
  • Sixty Six Grill & Tap House — 14 min walk

About this property

Comfort Suites Hanes Mall

Hotel with free breakfast, near Hanes Mall
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free self-serve breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a seasonal outdoor pool, dry cleaning, and a 24-hour front desk. All 80 rooms provide conveniences like sofa beds and refrigerators, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include pillowtop beds, microwaves, and coffee makers.
Comfort Suites Hanes Mall offers 80 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool
  • Sofa bed

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service

Languages spoken

  • English
  • Hindi
  • Spanish

Business services

  • 24-hour business center
  • Conference space (975 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cribs/infant beds
  • Pillow-top mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Doors are locked from 11 PM until 7 AM. Guests arriving within those hours must ring the doorbell at the hotel entrance in order to check-in.

Renovations and closures

The following facilities or services will be unavailable from March 1 2021 to December 31 2021 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from March 1 to December 31:
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per night

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hanes Mall
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Hotel Winston-Salem
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 485 out of 955 reviews
5 - Excellent 51%
Rating 4 - Good. 342 out of 955 reviews
4 - Good 36%
Rating 3 - Okay. 78 out of 955 reviews
3 - Okay 8%
Rating 2 - Poor. 31 out of 955 reviews
2 - Poor 3%
Rating 1 - Terrible. 19 out of 955 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They didn’t have a legitimate breakfast
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and clean. Nice stay.
Stayed 1 night in Nov 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was traveling on business and this location works well for me. The room was clean and the bed slept well. The staff were all friendly and helpful.
Stayed 1 night in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Dirty pool water
Stayed 2 nights in Oct 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very pitiful breakfast!!
Stayed 1 night in Oct 2021