"The location is very convenient, just a few minutes’ walk from the main rail station. The cleanliness meets the standard, but the overall environment could benefit from renovation to become more appealing."
"A terrible experience. Broken bathroom fixtures, dirty floors, dirty towels, blocked showers/sinks/toilets, slow service, unfriendly staff ( apart from Vic, Charlie and Amelia who, to be fair, were genuine and tried their best). To call this hotel 5-star is frankly fraud. It’s a shabby hotel, rooms and service 2 stars at best. Do not stay here with your family."