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Holiday Inn Express Worcester Downtown, an IHG Hotel

Photo gallery for Holiday Inn Express Worcester Downtown, an IHG Hotel

Exterior
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Holiday Inn Express Worcester Downtown, an IHG Hotel

Holiday Inn Express Worcester Downtown, an IHG Hotel

2.5 star property

7.6/10 Good

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
  • Business services
Map
110 Summer St, Worcester, MA, 01608

Explore the area

  • Popular LocationDCU Center8 min walk
  • Popular LocationUnion Station9 min walk
  • Popular LocationWorcester Polytechnic Institute17 min walk
  • AirportWorcester, MA (ORH-Worcester Regional)14 min drive

Room options

About this area

Worcester

Holiday Inn Express Worcester Downtown, an IHG Hotel is located in Worcester Central Business District, a neighborhood in Worcester, and is near a train station. Check out an event or a game at DCU Center, and consider making time for Tower Hill Botanic Garden, a top attraction not to be missed.
Visit our Worcester travel guideOpens in a new window
Map

What's nearby

  • DCU Center - 8 min walk
  • Mechanics Hall - 8 min walk
  • Union Station - 9 min walk
  • UMass Memorial Medical Center - 12 min walk
  • Worcester Polytechnic Institute - 17 min walk

Getting around

  • Worcester Station - 9 min walk
  • Worcester, MA (ORH-Worcester Regional) - 14 min drive

Restaurants

  • Starbucks - 2 min walk
  • The Pint - 8 min walk
  • Mezcal Tequila Cantina - 4 min walk
  • Free Play Bar Arcade - 6 min walk
  • Michael's Cigar Bar - 7 min walk

About this property

Holiday Inn Express Worcester Downtown, an IHG Hotel

Hotel located in Worcester Central Business District
Located close to DCU Center and Union Station, Holiday Inn Express Worcester Downtown, an IHG Hotel provides a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Express check-out, a front-desk safe, and ATM/banking services
  • Free newspapers, multilingual staff, and luggage storage
  • Guest reviews say great things about the location
Room features
All 97 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch TVs with premium channels
  • Refrigerators, on-request microwaves, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • 12,104 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 37-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • In-room microwave fee: USD 25.00
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0013613480
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

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Holiday Inn Express Worcester Downtown, an IHG Hotel Hotel
Holiday Inn Express Worcester Downtown, an IHG Hotel Worcester

Frequently asked questions

Is Holiday Inn Express Worcester Downtown, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Holiday Inn Express Worcester Downtown, an IHG Hotel?

As of Mar 28, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Express Worcester Downtown, an IHG Hotel on Apr 13, 2023 start from $139.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Express Worcester Downtown, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Worcester Downtown, an IHG Hotel?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Holiday Inn Express Worcester Downtown, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Express Worcester Downtown, an IHG Hotel located?

Located in Worcester Central Business District, this hotel is within a 10-minute walk of DCU Center and Union Station. UMass Memorial Medical Center and Worcester Art Museum are also within 15 minutes. Worcester Station is 9 minutes by foot.

Can I cancel my reservation for free at Holiday Inn Express Worcester Downtown, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Express Worcester Downtown, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express Worcester Downtown, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Holiday Inn Express Worcester Downtown, an IHG Hotel Reviews

Holiday Inn Express Worcester Downtown, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 339 out of 1000 reviews" "
" "10 - Excellent 34%
Rating 8 - Good. 343 out of 1000 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 149 out of 1000 reviews" "
" "6 - Okay 15%
Rating 4 - Poor. 85 out of 1000 reviews" "
" "4 - Poor 9%
Rating 2 - Terrible. 84 out of 1000 reviews" "
" "2 - Terrible 8%

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.9/10

Eco-friendliness

Reviews

4/10 Poor

Nicholas

Liked: Cleanliness, staff & service
Room was hot as hell couldn’t sleep blowing hot air all night
Stayed 1 night in Mar 2023

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was fine
Stayed 1 night in Mar 2023

8/10 Good

Megan

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Getting to the property was easy, plenty of parking spaces. Walking into the hotel first impressions were great looked clean and well kept. Front desk service was lacking, not friendly. Seemed also annoyed that we were checking in and seemed to have issues finding our reservation. We had a second floor room, looked nice but then you start to look around and see things that are broken or falling apart. Wires from the tv just everywhere. All plugged in to an extension cord very messy, looked like a fire hazard. Bed was clean and very comfortable. Our check out was 11am, at 10:25 we got a knock on the door for house keeping but couldnt tell if the knock was on our door or not because you could hear everything going on out in the hall. When all of a sudden our room door opens and the house keeper comes in and then noticed we are still in the room. It was an honest mistake, she apologized. Ive just never had that happen at a hotel before. Check out was 10 times better then check in. The women greeted us right away and was very friendly.
Stayed 1 night in Mar 2023

6/10 Okay

Edna, Hicksville

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I liked that the front desk was so helpful. I did jot like how our room wreaked of marijuana.
Stayed 2 nights in Mar 2023

4/10 Poor

Calin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Place is a dump. Your competitors across the street are way cleaner.
Stayed 1 night in Mar 2023

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities
All staff were extremely friendly especially the breakfast staff. Breakfast was a nice treat.
Stayed 2 nights in Mar 2023

4/10 Poor

Drew

Traveled with group
Liked: Property conditions & facilities
Upon checking there was no real correspondence if me paying an extra fee. Upon returning home i found i had been charged almost $50 extra but i was never informed i would be paying extra
Stayed 1 night in Feb 2023

4/10 Poor

Debra

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is walkable to all the good stuff. DCU. Good restaurants. We went to Mercantile for dinner SO good. The hotel itself needs a major reno. Our room had peeling wallpaper, the sink stopper was so jammed with gunk, I had to remove it & set it into a bag on the floor. *gag*. The hospital is right near by so, constant sirens. Train comes through at about 3-4 am which sucked on a Sunday. Walls are super thin, you can hear hallway doors slam all night. Towels were plentiful but rough like sandpaper. Shower was clean & water was plenty hot. Bed was clearly cheap & wirey but sheets were clean. The storage was great, long dresser, desk under the TV. The price is pretty high for a property this neglected BUT you’re close to so many things, it’s ok.

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was close to gas and restaurants.
Stayed 1 night in Feb 2023

2/10 Terrible

Chad

General hotel information

Highly Rated Amenities
Nice Bathroom & Property Cleanliness
Star Rating
2.5
Nearest Airport
Worcester, MA (ORH-Worcester Regional)
Address
110 Summer St, Worcester, MA