“I accidentally booked incorrect hotel so cancelled on first day arrival. This review is for Expedia. They are awful to work with. Never book through 3rd party - always through hotel direct. I have confirmation email of cancellation fee according to their policy. However received email they are not honoring that and charging me the full amount. I am livid and will dispute this charge with credit card company. Expensive lesson. Lesson learned.”
“I accidentally booked incorrect hotel so cancelled on first day arrival. This review is for Expedia. They are awful to work with. Never book through 3rd party - always through hotel direct. I have confirmation email of cancellation fee according to their policy. However received email they are not honoring that and charging me the full amount. I am livid and will dispute this charge with credit card company. Expensive lesson. Lesson learned.”
Charlotte