“Self-check but the staff are very laid-back :)
Many times there is no one at the lobby to serve.
Coffee machine is shut down in the lobby. Sparkling water is just normal still water.
There was a staff being busy with another couple checking in ( while I got no assist at all when I check in ). I request to get my luggage and he asked me to sit down first. Waited 10 mins and turned out he’s forgot my request and freely chatting with the senior manager. I stood closer and the manager gave him a……
“reception is nice
Location is great
Decoration is cozy and modern
One room has been upgraded to balcony thanks and my parents love it
Three opportunities
1. Room is a bit dark - one more on top lighting will be better
2. AC in the room causes noise
3. Breakfast is ok but not a little bit behind the nh central near the museum”