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关于阿德兰托 395 号美国国道加州套房汽车旅馆的点评

2 out of 5
阿德兰托 395 号美国国道加州套房汽车旅馆
11628 Bartlett Ave, Adelanto, CA

点评

6.4
10 分 - 超赞。30 条好评，共有 137 条点评" "
8 分 - 还可以。32 条好评，共有 137 条点评" "
6 分 - 一般。33 条好评，共有 137 条点评" "
4 分 - 很差。16 条好评，共有 137 条点评" "
2 分 - 糟糕。26 条好评，共有 137 条点评" "

7.0/10

清洁度

6.8/10

员工和服务

6.0/10

服务设施

6.4/10

住宿条件和设施

6.6/10

环保

点评

8/10 还可以

Wade，Oceanside

满意：清洁度、员工和服务、住宿条件和设施
My only issue was it took forever to get hot water. Water pressure was low and variable, like there was an equipment malfunction. Otherwise it was just fine.
2024 年 4 月入住 1 晚
kim 于 2024 年 4 月 21 日 的回复
Dear guest sorry but we have new plumbing sysyem change so we are testing the water presure . thank you so much for sharing. sorry againthank you

6/10 一般

Anna

与家人出行
不满意：住宿条件和设施，清洁度
I did not like much about it. I had to stay there on my way to the Sierras; had a late start. The room had: TV, refrigerator, coffee-maker, and micro in the room. Bathroom was in a poor state. Stains in the toilet bowl, paint pealing off the wall. No walking distance to dining, ugly. There aren't many choices to stay in Adelanto so forget it.
2023 年 11 月入住 1 晚
kim 于 2023 年 12 月 6 日 的回复
DEAR GUEST WE RENT THIS ROOM EVERY DAY MANY GUEST LIKE THIS ROOM WE GIVE YOU NICE ROOM . WHEN YOU STAY ALL NIGHT NO PROBLEM ? SO MANY GUEST PUT NICE REVIEW. 5 OUT OF 5 SORRY THANK YOU

4/10 很差

Patrick

商务旅客
不满意：客房舒适度，住宿条件和设施
.A sleepless night.
The faucet in the vanity would give hot water. had to brush teeth with bottle water. the water pressure in the shower was poor. Let room with AC to go to dinner it shut off after leaving room leaving it 80plus degrees. upon return.Could not cool down room before going to sleep, Opened window to cool down room. Then someone in the Truck shop turn on Music so loud we could not sleep.
2023 年 10 月入住 1 晚
kim 于 2023 年 10 月 24 日 的回复
DEAR GUEST WHEN YOU CHECK IN WE TOLD ALL CUSTOMER IF YOU DONT FIND IN THE ROOM ANYTHING PLEASE LET OFFICE SO WE CAN HELP YOU OUT. SORRY AGAIN .THANK YOU

10/10 超赞

Jose

2023 年 10 月入住 1 晚
kim 于 2023 年 11 月 3 日 的回复
DEAR GUEST THANK YOU SO MUCHTHANK YOU

2/10 糟糕

Robert

与配偶出行, 商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Bad hotel in a bad area the rooms do not look like they do in the pictures, stay away
2023 年 9 月入住 1 晚
kim 于 2023 年 10 月 3 日 的回复
DEAR GUEST EVEN YOU NOT CAME TO THE HOTEL AND STAY HOW CAN YOU KNOW ABOUT THE ROOM AND EVEN THE AREA. YOU MADE RESERVATION ON LINE THIS IS NON REFUNDABLE SO PLEASE DONT PUT ANY BED REVIEW ON LINE . EVEN YOU DONT CHECK IN TO THE HOTEL. PICTURES ON LINE IS THE SAME ROOM. YOU DONT KNOW ABOUT THIS HOTEL BECAUSE YOU DONT CHECK IN. IF BAD HOTEL AND BAD AREA HOW COME YOU MAKE RESERVATIONS. NON REFUNDBLE RESERVATIONS. THANK YOU

8/10 还可以

Marlene

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
would stay here again if in the area
2023 年 9 月入住 1 晚
kim 于 2023 年 9 月 5 日 的回复
THANK YOU SEE YOU AGAINTHANK YOU SO MUCH.

8/10 还可以

Sabina

满意：员工和服务，清洁度
property was clean, only issue we had was the toilet was leaking really bad, but i told the owner,managment and switched our room immediately, very nice man. room was very clean. neighborhood isn't so great, but at least the sheriffs are right across the street.
2023 年 7 月入住 1 晚
kim 于 2023 年 7 月 24 日 的回复
THANK YOU MY DEAR GUEST. THANK YOU SO MUCH TO STAYING TO THE HOTEL. VERY NICE YOU FIND AT THE HOTEL EVERYTHING IS GOOD, SEE YOU AGAIN.THANK YOU SO MUCH.

2/10 糟糕

Antonio

2023 年 7 月入住 1 晚
kim 于 2023 年 8 月 10 日 的回复
dear guest. when you make reservation only two people. and we ask for how many people its 4 .you came all the time stay here at the hotel never problem , now we ask for pay to two extra guest that the reasion, but sorry my police i am doing my manager duty.thank you

10/10 超赞

真实旅客

与家人出行, 团体旅客, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Owners were very helpful and inviting. The new beds are comfortable
2023 年 5 月入住 1 晚
kim 于 2023 年 5 月 23 日 的回复
DEAR GUEST THANK YOU SO MUCH . THANK YOU FOR STAYING . SEE YOU AGAIN.THANK YOU

6/10 一般

William

不满意：住宿条件和设施，服务设施
Bed was dirty, had stains on blanket. Shower was old and dirty. Toilet was low to the ground and toilet seat had crack. Would not stay there again unless I had no other choice.
2023 年 4 月入住 1 晚
kim 于 2023 年 4 月 22 日 的回复
DEAR GUEST SORRY ABOUT THIS PROBLEM IF YOU COME TO THE OFFICE SO WE CAN CHANGE THE ROOM FOR YOU. SORRY AGAIN THANK YOU

8/10 还可以

Kevin

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
The surrounding area is less than to be desired per my team members that I have staying there. Other than that the facilities seem to be up to par.
2023 年 3 月入住 1 晚
Kim 于 2023 年 3 月 19 日 的回复
Hello, thank you for staying with us - we are located in a small developing town which is still growing and at a rapid pace hoping to be more developed next time you visit!

6/10 一般

Kyle

团体旅客
不满意：服务设施，清洁度
Set up a reservation a month in advance for 2 queen beds in a nonsmoking room. Get there. They give me a room with a single king bed in a nonsmoking room. I let them know of the mistake. They try and fix it. Put me and my group in a smoking 2 queen bed room. Which means they gave away my reservation. Very disappointing. The overall cleanliness of the room was atrocious as well. Stains on all the chairs and blankets. Most of the outlets didn’t work. They had people wonder into the parking lot and look through peoples cars. It wasn’t a good experience. But it got us through our weekend. On a brighter note: the showers actually worked. That was the highlight of our room. The water pressure was good and the water got hot and stayed hot as well.
2023 年 3 月入住 2 晚
kim 于 2023 年 3 月 11 日 的回复
DEAR GUEST THIS IS NOT TRUE WE GIVE YOU KING SIZE BED BY MISTAKE AND WE HEPL YOU OUT TO CHANGE YOUR ROOM WITH TWO BED . ROOM IS NONSMOKING IF YOU DONT LIKE ROOM HOW COME YOU WAS STAY TWO NIGHT IF YOU COME TO THE OFFICE SO WE CAN HAPPY TO HELP YOU OUT.I HAVE SO MANY CUSTOMER THEY ALL ARE HAPPY . WE DONT KNOW ABOUT THE GROUP . SO THIS IS NOT TRUE.THANK YOU

6/10 一般

Yoav

满意：员工和服务，清洁度
不满意：服务设施
Clean room and clean bedding. Very noisy due to truck traffic at all hours. And a neighbor with a loud tv bed and pillows were not super comfy but did the job. Would stay again if I had no other option but if I can drive a bit further would shoot for Ridgecrest instead.
kim 于 2023 年 1 月 19 日 的回复
dear guest thank you for staying . traffice on the road not our control. about next door room if you call the office we can happy to help you out sorryThank you

10/10 超赞

Rita

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Staff was awesome
Staff was really friendly they really make me feel welcome, got a room with 2 beds everything was nice and clean, I would totally recommend this place
2022 年 11 月入住 1 晚
KIN 于 2022 年 11 月 21 日 的回复
THANK YOU DEAR GUEST VERY NICE . WE GLED YOU FIND EVERYTHING NICE AND CLEAN . SEE YOU AGAIN THANK YOU SO MUCH

8/10 还可以

Ana

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 9 月入住 1 晚

4/10 很差

Kye

商务旅客
不满意：住宿条件和设施，服务设施
I did not like that there is a $50 charge for a nonsmoking room. The room I had most of the power outlets did not work as well as the microwave.
2022 年 6 月入住 1 晚
kim 于 2022 年 6 月 18 日 的回复
SORRY DEAR GUEST BUT SOME GUEST THEY SMOK IN THE ROOM ASK FOR NON SMOKING ROOM SO WE ASK FOR DEPOSIT . IF THEY DONT SMOK IN THE ROOM DEPOSIT IS BACK VERY SIMPLE. THAT ROOM WE RENT EVERYDAY EVERYTHING IS WORKING . THANK YOU

4/10 很差

Paul

不满意：清洁度、员工和服务、住宿条件和设施
2022 年 5 月入住 1 晚
kim 于 2022 年 5 月 29 日 的回复
Thank you for staying to the hotel

10/10 超赞

Lidia

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was exceptionally accommodating
2022 年 4 月入住 3 晚
kim 于 2022 年 4 月 26 日 的回复
Thank you so much ladia you put nice review for us very nice see you again. Thank you so much

10/10 超赞

Lidia

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Rooms were clean, staff was friendly
2022 年 4 月入住 1 晚
kim 于 2022 年 4 月 13 日 的回复
Thank you lidia see you again Thank you so much

2/10 糟糕

Cesar

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 4 月入住 2 晚
kim 于 2022 年 4 月 13 日 的回复
SORRY BUT WE DONT FIND YOUR NAME BY RESERVATIONS. THANK YOU

10/10 超赞

Lidia

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Staff an facility was exemplary
2022 年 3 月入住 7 晚
kim 于 2022 年 4 月 3 日 的回复
Thank you so much you put nice review and you like facility . Thank you so much see you again

6/10 一般

真实旅客

与家人出行
不满意：客房舒适度
If you’re THAT tired…
Our room was sorta clean and the bed was not comfortable. The pillows are so thick if you try to sleep on your back your chin touches your collar bone. I saw a pool listed but someone filled it with cement, should probably update their page. For the money though sleeping here was better than driving through the night (but barely).
2022 年 3 月入住 1 晚
kim 于 2022 年 3 月 23 日 的回复
SORRY BUT WE RENT EVERY DAY THIS ROOM PEOPLE NEVER COMPLAIN POOL WE DO NOTE HAVE IT NOT EVEN ONLINE . THANK YOU

8/10 还可以

mark

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Met expectations at a desert motel. Very satisfied with the room amenities
2022 年 2 月入住 1 晚
kim 于 2022 年 3 月 11 日 的回复
Thank you so much mark you find in the hotel room good amenities . thank you for staying see you again. Thank you so much

10/10 超赞

Fatima

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Nice and clean…. Bed was so comfy I would stay again.
2022 年 2 月入住 1 晚
kim 于 2022 年 2 月 28 日 的回复
thank you so much you like room you found nice and clean . thank you so much

2/10 糟糕

Felipe

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
the place is very dirty, and has a very bad smell
2022 年 2 月入住 1 晚
kim 于 2022 年 2 月 26 日 的回复
sorry we are in this place more than 20 years we rent this room every day people never complain sorry Thank you

6/10 一般

Ruben

2021 年 12 月入住 1 晚
kim 于 2021 年 12 月 26 日 的回复
Thank you so much for stay at the hotel

10/10 超赞

Fernando，Las Vegas

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great spot for traveling
2021 年 12 月入住 1 晚
kim 于 2021 年 12 月 12 日 的回复
Thank you so much you find at the hotel very nice good clean room .see you again Thank you so much

10/10 超赞

AUSTIN

2021 年 12 月入住 1 晚
kim 于 2021 年 12 月 12 日 的回复
Thank you so much for staying for the hotel see you again. thank you so much Thank you

6/10 一般

Safiyah

团体旅客, 商务旅客
满意：清洁度
不满意：服务设施，员工和服务
They changed my nightly rate; it was supposed to be 115$/night and when I arrived they said is was 162$/night We drove from 2 hours away, it was late, and they told me I could “take it or leave it” and that they did not care. They yelled at me and said that’s what I signed up for. 162$/night to stay in the middle of the desert is ridiculous.
2021 年 11 月入住 2 晚
kim 于 2021 年 11 月 13 日 的回复
sorry but this is not true because reservation price we cant not change when you make reservation the price is there. if you dont no please dont not bleam about price. because you dont want a pay the reservation price.we had a reservation paper front of us. you can call them and find out. thank you

6/10 一般

Summer

满意：员工和服务
The room was tidy with a nice tv, good sized bed and coffee maker. However when I looked closer some parts of the room were dirty. The bedding and carpet had stains. The shower had hair still in it from the previous stay I guess. After seeing this I was a little uncomfortable to stay in the room but I did. Despite that, the location was great for the event I had to go to close by.
2021 年 9 月入住 1 晚
kim 于 2021 年 10 月 1 日 的回复
thank you first thing we do not have a carpet. thank you for staying. thank you

6/10 一般

Paula

满意：住宿条件和设施，清洁度
2021 年 9 月入住 1 晚
kim 于 2021 年 9 月 26 日 的回复
THANK YOU

2/10 糟糕

Antonio

与家人出行
不满意：员工和服务、服务设施、住宿条件和设施
This place is horrible I didn't stay I when to a different hotel please never go to this place
2021 年 8 月入住 2 晚
kim 于 2021 年 8 月 31 日 的回复
SORRY YOUR ARE NOT ONLY ONE CUSTOMER MANY CUSTOMER LIKE THIS PLACE THEY PUT NICE REVIEW THANK YOU

10/10 超赞

Jeanet

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 7 月入住 1 晚
kim 于 2021 年 8 月 2 日 的回复
Thank you so much for staying to the hotel . come again. very nice see you again. Thank you so much

2/10 糟糕

Pha

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 7 月入住 1 晚
kim 于 2021 年 7 月 17 日 的回复
THANK YOU FOR STAYING

2/10 糟糕

真实旅客

I had an emergency so I didn’t check in
2021 年 6 月入住 1 晚
kim 于 2021 年 6 月 8 日 的回复
SORRY YOU DONT CALL TO THE HOTEL TO CANCEL THE RESERVATIONS .NOT EVEN EXPEDIA. SO WE CAN CANCEL THIS RESERVATION .WE HOLD THE ROOM FOR YOU . SORRY THANK YOU

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed our stay at this property. Staff were quick and polite, rooms were clean and well provisioned, and property was well maintained for what was in their control. The immediate area around the property was not the best though. Several times we were approached by homeless people and the adjacent lots and commercial properties all appear to have a run down appearance and were not clean. I would stay at this property again but definitely would not recommend leaving anything valuable in the car overnight.
2021 年 5 月入住 2 晚
kim 于 2021 年 6 月 1 日 的回复
Thank you for staying to the hotel . you find everything good to the property is good but you write a commerical properties is not belong to us. here we dont have problem for homeless people, we are front to the police station. Thank you again.

2/10 糟糕

David

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Don’t stay here
The people were less than nice. I made a reservation online and then they told me I didn’t have one. They gave me a room, without running water and no tv, burn holes on the sheets and a part of the room was just plié wood. When I complained the manager told me everything works in that room. So I just left, and they still charged me for both of my rooms.
2021 年 5 月入住 1 晚
kim 于 2021 年 5 月 27 日 的回复
dear sir first you came before the date you made reservation next day you came before the night so you have to pay for the room that night because you stay everything working we ask for we can help you out if water not working but you dont want help you just walk out .next thing you made reservation nonrefundble. so you have to call expedia so they can cancel but you dont so sorry. thank you

2/10 糟糕

真实旅客

2021 年 4 月入住 1 晚
kim 于 2021 年 5 月 14 日 的回复
sorry thank you

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We love this place tgis is our home away from home
2021 年 4 月入住 1 晚
kim 于 2021 年 5 月 2 日 的回复
THANK YOU SO MUCH FOR STAYING TO THE HOTEL. YOU FEEL LIKE YOUR SECOND HOME NICE THANK YOU' SEE YOU AGAIN

2/10 糟糕

真实旅客

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is not what I expected for the price I paid. I am very disappointed in my stay at this place.
2021 年 4 月入住 1 晚
kim 于 2021 年 5 月 1 日 的回复
SORRY BUT YOUR NOT ONLY THE CUSTOMER. WE GIVE IT TO ANOTHER CUSTOMER THE SAME ROOM SAME PRICE AND THEY PUT NICE REVIEW. THEY ARE VERY HAPPY WITH MY HOTEL ROOM AND THE PRICE. THANK YOU

6/10 一般

Maxine

满意：员工和服务
不满意：清洁度
2021 年 4 月入住 1 晚
kim 于 2021 年 4 月 30 日 的回复
THANK YOU FOR STAYING THANK YOU

2/10 糟糕

Ebony

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 3 月入住 1 晚
kim 于 2021 年 3 月 17 日 的回复
SORRY BUT YOU DONT CHECK IN HOW .IS POSSIBLE . DONT BE LIE.

10/10 超赞

真实旅客

与配偶出行
I like everything about it i always do this is my favoraye place to stay
2021 年 2 月入住 1 晚
kim 于 2021 年 2 月 28 日 的回复
Thank you so much thank you for stay to the hotel. very good you like here . Thank you again see you again

6/10 一般

Michelle

与家人出行
不满意：住宿条件和设施
Overall Average but below quality for price.
This was a just a place to stay. I feel it was a little pricey but we were limited as the area is pretty isolated. I was upset that the ice machine was not working due to "covid" and they are still advertising a continental breakfast even though they did not provide one. Overall it was average. I do have to say that the lady at the desk was genuinely interested in my stay and if there was any problems.
2021 年 2 月入住 1 晚
kim 于 2021 年 2 月 22 日 的回复
thank you for staying.

8/10 还可以

ferdinando

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
good value for the money
over all good service even tho one of the nights there was an altercation in the parking lot right outside our window where sheriffs was called. not the hotels fault but made the place seem a bit ghetto.
2021 年 2 月入住 1 晚
kim 于 2021 年 2 月 15 日 的回复
Thank you sorry about its not our fault .thank,s god we are front off police dp.

2/10 糟糕

真实旅客

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Owner was extremely rude. Not welcoming. I accidentally put one person was staying but it was two of us we had reserved a double bed the owner said it’ll be an extra 20 dollars I said that’s fine then when he swiped my card he charged me for 40!!! Super upset & when I asked him why he charged me more than what he originally told me he denied telling me that it was 20 & that he said 40. I clearly heard him say 20. Super rude.
2021 年 1 月入住 1 晚
shilpa 于 2021 年 1 月 26 日 的回复
sorry about this false story you have already four people with you .our hotel police is extra people we have to charge. we charge only $ 30 dollars .because you have four people. we are not rude . you said we charge fourty dollar this not true. dont be lie . if we charge to your card $ 40.00 dollars how come you sign. you dont check how much we charge. thank you .

10/10 超赞

真实旅客

2020 年 11 月入住 1 晚
kim 于 2020 年 12 月 6 日 的回复
thank you

6/10 一般

Barry

商务旅客
满意：清洁度、员工和服务、客房舒适度
2020 年 7 月入住 1 晚
kim 于 2020 年 7 月 30 日 的回复
THANK YOU

10/10 超赞

Anna

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
My stay at california in
Stay wad nice and quite management very friendly
2020 年 7 月入住 3 晚
kim 于 2020 年 7 月 27 日 的回复
THANK YOU SO MUCH THANK YOU

4/10 很差

Krishelle

与家人出行
不满意：住宿条件和设施，清洁度
The outside of the building is fine, but the inside was gross and outdated. The carpet was so dirty, there were red splatters on the ceiling, cut marks in the counter and the door did not meet the seems. When we were getting ready to leave a bee literally flew in through the crack of the door. I didn't want to touch anything in the room and laid towels on everything but it was late and there are very few places to stay in the area. The only plus is I must say the bed was comfortable!
2020 年 7 月入住 1 晚
kim 于 2020 年 7 月 30 日 的回复
Thank you for staying it was outdated how come bed was comfortable . if you dont want to tuch anything how come you sleep over night.we rent that room every day other people dont have any problem . thank you