“Our problems began at check-in. There was no staff available to assist us, and we were left running from pillar to post trying to find parking even though they charged 35 chf per night for parking. It was 4 blocks away and Was hard to locate the apartment, and figure out how to gain access. After a long journey, this was extremely frustrating and stressful.
The property also had no air conditioning, which was not made clear beforehand. As a result, the apartment was unbearably hot, and none of……
“Our problems began at check-in. There was no staff available to assist us, and we were left running from pillar to post trying to find parking even though they charged 35 chf per night for parking. It was 4 blocks away and Was hard to locate the apartment, and figure out how to gain access. After a long journey, this was extremely frustrating and stressful.
The property also had no air conditioning, which was not made clear beforehand. As a result, the apartment was unbearably hot, and none of……
“There was a suite flat above a restaurant, and the smell of food could be felt throughout the unit and was annoying. During the day, the suite was like a steam sauna because it was all windows and above the roof. Despite two small air conditioners and a fan, it was unbearable. However, the view from the room was incredibly beautiful and tempting. There was no shampoo and the unit was full of insects coming from the lake because there was no fan and you had to keep the window open all the time.……
“There was a suite flat above a restaurant, and the smell of food could be felt throughout the unit and was annoying. During the day, the suite was like a steam sauna because it was all windows and above the roof. Despite two small air conditioners and a fan, it was unbearable. However, the view from the room was incredibly beautiful and tempting. There was no shampoo and the unit was full of insects coming from the lake because there was no fan and you had to keep the window open all the time.……
“Overall pretty good experience. It’s next to an arena and only a few minutes walk to the train station and a few minutes train ride to Luzern. The kitchen is small and only has basic supplies but it’s plenty for just three of us. For the price I think we will consider staying there again.”
“Overall pretty good experience. It’s next to an arena and only a few minutes walk to the train station and a few minutes train ride to Luzern. The kitchen is small and only has basic supplies but it’s plenty for just three of us. For the price I think we will consider staying there again.”
“The view was beautiful. There was a strong sewer smell in the shower that was almost unbearable. We loved Luzern and the property is located in an excellent area of the city. Just be prepared for it to be extremely hot (no AC) but that’s common for Europe. The directions said to access the property for the back side but there is an entrance from the lake side as well”
“The view was beautiful. There was a strong sewer smell in the shower that was almost unbearable. We loved Luzern and the property is located in an excellent area of the city. Just be prepared for it to be extremely hot (no AC) but that’s common for Europe. The directions said to access the property for the back side but there is an entrance from the lake side as well”
“The appartment was too small for three people. Elevator was not working, nobody came to fix it. There was no explanation about how the elevator worked, and there was no explanation abot the place we had to put the rubbish when leaving. It would have been nice to have air conditioner, because weather was hot.”
“The appartment was too small for three people. Elevator was not working, nobody came to fix it. There was no explanation about how the elevator worked, and there was no explanation abot the place we had to put the rubbish when leaving. It would have been nice to have air conditioner, because weather was hot.”
"Really gorgeous view for the lakeview room with a balcony, though nice view came along with an uphill road to arrive at the hotel. Probably due to the historical building/regulations, no air-con was provided. But a fan was available in the room."
"The hotel location is quite good, very easy to get around. The room is spacious, clean and comfort. The breakfast is so good with lots of choice.
Staffs are helpful and friendly. Highly recommend this hotel to everyone."
"Location is good with a short walk to train station. The reception service is excellent. The room is clean and has all the basic necessity I need and the common restaurant area is very convenient."