Andover Castle Hotels

"Was unable to check in due to expired ID. Wayne laws are strict. Had to make emergency reservation at another hotel. I am an 83 year old senior who is technically homeless and live on social security. I have to move frequently due to hotel policies. This causes aggravation to physical problems. If Expedia paid you, then I deserve to be reimbursed. The monies were withheld from my account and if I am not reimbursed, I'll be living on the street."

"Extremely helpful and accommodating "

"Yes"

"Not much to choose from for breakfast breads, beverages and cereal. So we never bothered with breakfast. Everything else was great! Would stay again. "

"A wonderful stay! Very clean and the bed and pillows felt like heaven "

"The room was clean, the Staff go above and beyond, Wi-Fi is great. They don't serve breakfast here but they always have coffee available and that is amazing."

"The room was dirty and I asked the front desk to bring the cleaning ladies to our room and they proceeded to tell me the “cleaning ladies aren’t here” and the only option is to switch rooms. Meanwhile literally right before I came to ask the front desk the cleaning ladies were two rooms down from us. I told the front desk that’s not true I just saw them. Then they retracted what they said and said oh yea they must have just started. I said ok…? So can you ask them? And they said no. The only option is to switch rooms. This is extremely frustrating. Plus as a mom with an infant with me it’s difficult to switch rooms and I explained this and they still told me that was the only option. Would not recommend this place just because of the staff and the room not being cleaned. "

"Clean room, responsive staff"

"This place was the perfec"