“Room was clean and staff helpful and really friendly.
Infinity pool was amazing-especially at night overlooking the city.
Only thing that would have made it perfect is if there were complimentary tea/coffee to go with kettle provided.”
“I chose this hotel as it was very accessible to the conference centre where I was attending a conference. I was pleasantly surprised with the room - it was clean, very spacious, comfortable bed. Nice views (though dirty windows). The room even had a kitchenette in it (but with a note that no cooking allowed?!). Lovely big bath and separate shower. However hotel as a whole has appearance of neglect. Pool was nice but needs a good scrub…whole exterior of hotel looks crumbly and dirty/likje it is……
“I admit was my mistake make booking suppose stay on 10th to 12th June but wrong booked on 11th untill 13th. Drop a message to the Hotel and keep calling from morning till afternoon without respond. So seeking Expedia customer service and was a same result that hotel no pick up. So ibforce myself to make one more night booking and few minutes the hotel call me. Ask him whether can be refund or is there any solution to solve. The guy told me will check his boss and get back A.s.a.p.
When i reach……
“訂兩晚,客廳以及廚房的燈壞了,反應了修繕的積極度不足。check out 了,燈也沒修,處理的回應聽起來就是藉口。訂房時有註明有洗衣機,因有需要洗衣服才訂這間,check in 時卻明文規定一天使用費用是馬幣35元,感覺被騙了。住宿還需要收保證金馬幣200,窗簾有破,桌子等都有前面客人使用毀損,床單也有污穢痕跡,只好拍照存證,應該在新客人住宿前將修繕等做好,或不收保證 金,若沒拍照存證,萬一check out 算在後面的客人身上,會很倒楣。wifi也很弱,看其它客人的feedback有提,想說會改善,結果真的不行。只能告訴自己,下次絕對不再訂這家。付房價居然兩天晚上客廳廚房都沒燈,感受很差。,”
“No hair dryer can be provided, even provided, a bit melt and I’m not dare enough to use. Have seriously ants inside the room and my bread for next morning breakfast all full with ants! Only good thing is this is nearby a mall that I need to visit. I was booking for 2 nights but I change hotel in second day.”