“Location was good. Check in process was easy. The beds were comfortable.
I don’t prefer to degrade but I also want to be honest though. The room was falling apart. There is obvious water damage. Drywall was falling off walls and ceilings. Several old patches. There was mold on the bathroom ceiling. The bed and bathroom were mostly clean, but the carpet was full of hair and probably hadn’t been cleaned in a while. There were several spider webs on the walls and stains on part of the comforters.……
“Location was good. Check in process was easy. The beds were comfortable.
I don’t prefer to degrade but I also want to be honest though. The room was falling apart. There is obvious water damage. Drywall was falling off walls and ceilings. Several old patches. There was mold on the bathroom ceiling. The bed and bathroom were mostly clean, but the carpet was full of hair and probably hadn’t been cleaned in a while. There were several spider webs on the walls and stains on part of the comforters.……
“We were a couple traveling from the United States, both in our later 50s. We ended up not staying in the room. After having to bring our four suitcases up two flights of stairs, our room was incredibly hot. When we opened the windows to try to cool things off, we were met by several flies and other insects. The lodging is on a very busy street in Elgin. The room itself was very nice and clean, so for a solo traveler, or perhaps anyone younger than us, this may have been the perfect stay. It had……
“We were a couple traveling from the United States, both in our later 50s. We ended up not staying in the room. After having to bring our four suitcases up two flights of stairs, our room was incredibly hot. When we opened the windows to try to cool things off, we were met by several flies and other insects. The lodging is on a very busy street in Elgin. The room itself was very nice and clean, so for a solo traveler, or perhaps anyone younger than us, this may have been the perfect stay. It had……
“Everything about this place is amazing. It's a beautiful property in a beautiful area! The photos don't do it justice, but I'm not sure how they could. It's so peaceful and lovely there, I didn't want my time there to end!”
“Everything about this place is amazing. It's a beautiful property in a beautiful area! The photos don't do it justice, but I'm not sure how they could. It's so peaceful and lovely there, I didn't want my time there to end!”
“Fabulous house. Great bedroom, bed, bedding, parking, very quiet and still close to centre. Small kitchen thats ideal for breakfast. To make it perfect i would suggest bigger bath towels and a basket inside shower cubicle. Maybe a workspace/ desk but would def stay again. Cant wait”
“Fabulous house. Great bedroom, bed, bedding, parking, very quiet and still close to centre. Small kitchen thats ideal for breakfast. To make it perfect i would suggest bigger bath towels and a basket inside shower cubicle. Maybe a workspace/ desk but would def stay again. Cant wait”
“Our host Megan was amazing and communication was excellent. The property was perfect and clean. Thank you for the welcome, we felt like home.
Ps. Best shower in Scotland for us all. 😊”
“Our host Megan was amazing and communication was excellent. The property was perfect and clean. Thank you for the welcome, we felt like home.
Ps. Best shower in Scotland for us all. 😊”
“We travelled with our dog and had no hassle, everything was very clean and comfortable. Great location for lovely walks and amenities only a short drive away”
“We travelled with our dog and had no hassle, everything was very clean and comfortable. Great location for lovely walks and amenities only a short drive away”
“Sehr schönes, behagliches Cottage mitten im Grünen und doch unweit von Inverness, das wir als Kleinfamilie für zwei Nächte gebucht hatten. Prima ausgestattet und sehr gemütlich, ebenfalls netter Kontakt zu Kimberley, die uns noch gute Tipps für Restaurants in Inverness und dolphin spotting am Chanonry Point gegeben hat. Lediglich die Federmatratze des Schlafsofas fanden wir leider zu weich. ”
“Sehr schönes, behagliches Cottage mitten im Grünen und doch unweit von Inverness, das wir als Kleinfamilie für zwei Nächte gebucht hatten. Prima ausgestattet und sehr gemütlich, ebenfalls netter Kontakt zu Kimberley, die uns noch gute Tipps für Restaurants in Inverness und dolphin spotting am Chanonry Point gegeben hat. Lediglich die Federmatratze des Schlafsofas fanden wir leider zu weich. ”
“Nairm liegt ca. 15 Minuten vom Flughafen Inverness entfernt. Unsere Ziele waren schnell und einfach mit dem Mietauto erreichbar. Standort der Unterkunft direkt am Golfplatz, daher sehr ruhig. Große Terrasse mit 3 Stühlen. Parkplatz direkt an der Unterkunft. In der Anlage befinden sich ein kleines Geschäft, Restaurant sowie ein Spielplatz. Zum Strand und Ortskern wenige Gehminuten .
Im Ort Einkaufsmöglichkeiten (CO OP) und weitere Läden.”
“Nairm liegt ca. 15 Minuten vom Flughafen Inverness entfernt. Unsere Ziele waren schnell und einfach mit dem Mietauto erreichbar. Standort der Unterkunft direkt am Golfplatz, daher sehr ruhig. Große Terrasse mit 3 Stühlen. Parkplatz direkt an der Unterkunft. In der Anlage befinden sich ein kleines Geschäft, Restaurant sowie ein Spielplatz. Zum Strand und Ortskern wenige Gehminuten .
Im Ort Einkaufsmöglichkeiten (CO OP) und weitere Läden.”
"一向對此品牌有信心,早前於Exeter,或更早於Maldives的都感覺良好,但今次的體驗實在太差了!
此酒店地點非常之方便,就在high street 的未端,但對面就是酒吧和餐廳,昨晚酒吧的音樂根本令人不能入睡,到前台找經理投訴卻沒有回應,職員只說噪音問題一直存在,一直都有客人投訴!
說實在的,這次Scotland旅程,這一晚酒店房間的價格是最貴的,但真是想不到貴左那裡,被安排住在一樓,當然入住時不知道還有噪音問題,面向的是城市景觀,到今早早餐時的餐廳,面向Loch Ness 河/湖景觀才醒覺預期入住和享受的體驗是完全沒有體會得到。
這樣的價錢,房間只屬一般,服務方面,昨晚投訴了,都沒有什麼回應,只說如果要換只有普通的房間,酒吧的噪音會持續到三點,但當時已經是凌晨一點。
這次體驗真的沒有很差,只有更差!
I have always trusted this brand with good experiences in Exeter and the Maldives, but this stay was extremely disappointing.
The hotel location is convenient, but the bar across the street played loud music until 3 am, making it impossible to sleep. Staff admitted this has always been a problem, and there was no effective response when I complained at 1 am.
This was the most expensive night of my Scotland trip, yet the room was average, and I did not get the quiet, comfortable stay I paid for. I only realized in the morning that the experience I expected was completely missing.
Given the sleepless night and lack of proper service recovery, I am requesting a refund for this stay."