“I was not really happy with the room I was given.
I booked a normal room, but received a room for an impaired person. I was put in room 1.
The shower was a wet floor shower, which was not too bad, but the bed was terrible.
The mattress had collapsed and I ended up sleeping ( actually I didn't sleep) in a dip, ended up with body aches.”
“The receptionist was very helpful and welcoming when we arrived.
Allocated a room with a four poster bed, as I'm a little claustrophobic we asked to change room at reception, no problem at all. Overlooking the river with balcony we would definitely stay again in this room.
It is a little tired but clean and comfortable.”
“Lovely location and tranquil setting. However our stay did not include breakfast and at £13 each we gave it a miss. Plenty of parking outside, although there were very few staff around, we had to call the hotel to get someone at reception.”
“The room was nice and cozy, it had the best bed I have ever slept on in a hotel! The tea and coffee were very much appreciated as well. The staff were lovely, they couldn’t do enough for you, I will definitely stay again if I visit Thetford.”
“Amazing night, we will be going back next week, the receptionist/bar lady/waitress was amazing! She literally ran the place during our stay! I’m so annoyed I can’t remember her name! The pool was a fab touch have a little one! X”