2/10 糟糕
Eric，Toronto
与家人及幼儿出行
2020 年 6 月 18 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Our family of four (2 year old; 8 year old) drove 2.5 hours one way to get there and when i got there they told me that they were closed! I then drove 2.5 hours back home. Very dosapointed that they did not have the reservation through expedia. I understand that it was during the province was re-opening for Covid19, but why was the property advertising through expedia?
I feel that a complimentary re-invite would be fitting for all the frustration that we went through. I work in hotels and when this happens we walk our guests.
Looking forward to a reponse,
Eric
Eric
2020 年 6 月入住 1 晚