“Audrey et William ont vraiment le sens de l'accueil chaleureux et sont aux petits soins avec leurs visiteurs. Le Chalet est douillet, confortable, très fonctionnel, tout y est et dans un état impeccable. Et les préparations culinaires sont copieuses, soignées, et délicieuses. Excelllente halte dans un décor reposant.”
“The hotel is a bit tired but beautiful. It appears to be the best place to stay in Lourdes. We had all of our meals at the restaurant. The food and service were top notch. ”
“The staffs at the front desk are very professional and friendly. Their service is of top quality. The room is bright, clean and well furnished. It's very comfortable. We particularly enjoyed the river view from the balcany.
A small problem is that Hotels.com writes parking at €15/night, but the hotel said that was last year's price. They charged us €20 for parking instead. We've reminded them to inform Hotels.com to update this information. As parking fee may affect one's choice of……
“Enjoyed the proximity to the religious sites without being in the pilgrimage hotel area. It also worked out well coming from the train station to drop our luggage there and picking it back up on our way back out.”
“I like the Hotel set up and the staff are very friendly. What I didn't like was that as a Disabled person, I wasn't supported as expected especially supporting me with my luggage down to the reception which was very stressful for me to do it alone with my walking stick. .roommyugsrted ”
“No say in terms of price
Poor room clean up. You can see hairs on the floor after cleanup. It may be ok if you just stay one night….
The service provided by the hotel canteen is far much more better than hotel’s hospitality ”
“Our family of 5 was in the 2 bedroom apartment. It was well furnished. We felt safe and slept well in this quiet hotel on the 9th floor (top). It is an easy walk to the grotto and has plentiful dining options nearby. We would stay here again. Thanks for hosting us. ”