“Extremely Disappointing Stay – Would Not Recommend
I recently spent seven nights at Village Cay Hotel & Marina in the British Virgin Islands, and unfortunately the experience was far below expectations — especially considering the high nightly rate.
The room was extremely dated, with visible stains and marks on the walls, floors, and even the towels. The towels themselves were old, rough, and honestly felt like they’d been in circulation far too long. Housekeeping standards were not what I……
“Room was not clean .., men facial hair all over sink .. bathroom was dirty. Toilet , floor, etc … smell very bad. Hopefully bed seats were clean. Front desk staff was friendly. Taxi staff was great .., bar and restaurant staff can use support with hospitality. Not approachable. No smile. On site shop was great. Cashier friendly!”
“Spacious and clean room. AC worked great! Strong WiFi. They have laundry machines on the premises for your use or laundry service, plus microwave, stove, plus silverware/china. Very convenient and elegant premises. Beautiful landscaping. Helpful staff.”