“The hotel was convenient to the interstate. My suitcase actually broke when I arrived (it was old) so I found a Walmart conveniently less than 10 minutes away and was able to purchase a new one. The staff was very friendly and helpful. Our room was clean except for the A/C unit leaked, so the carpet in front of the unit was pretty wet. Besides that, my mom and I had a lovely stay here. I’d stay again if I was in the area.”
“Housekeeping never came into my room. I had to ask for clean towels. No plastic cups available. No plastic bag for ice bucket. Elevator was broken for half of my stay.”
“Room was clean and had plenty of tables/shelves for luggage, bathroom looked newly renovated and very clean, staff were kind and super helpful when I needed anything.”
“I had reserved a handicapped accessible room. The room I selected was shown in a photo as handicapped accessible. The room we were assigned was hearing accessible. This does not help an 87-year-old who uses a walker and has bad knees with a low toilet with no grab bar and a tub to negotiate.”
“The property was very clean and everything worked great in our room, except the wifi. We contacted the front desk to let them know about it and they gave us the phone number to their internet provider and told us to call them. We were dumbfounded. We never did get Wifi on the 3rd floor.”