8 室外游泳池,池畔遮阳伞

关于洛斯卡沃斯加尔萨白酒店 - 全包式的点评

5 out of 5
洛斯卡沃斯加尔萨白酒店 - 全包式
Carr Transpeninsular Km. 17.5, Corredor Turístico Los Cabos, Cabo San Lucas, BCS

点评

9.0

非常棒

10 分 - 超赞。476 条好评,共有 638 条点评" "
8 分 - 还可以。74 条好评,共有 638 条点评" "
6 分 - 一般。42 条好评,共有 638 条点评" "
4 分 - 很差。22 条好评,共有 638 条点评" "
2 分 - 糟糕。24 条好评,共有 638 条点评" "

9.8/10

清洁度

9.4/10

员工和服务

9.2/10

服务设施

9.8/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

Runrun

2023 年 4 月入住 2 晚

10/10 超赞

dina

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property is beautiful. Staff and service is exceptional and dining and food is the best I have ever had at an AI.
2024 年 4 月入住 5 晚
gblc 于 2024 年 5 月 1 日 的回复
Dear dinaOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 超赞

Ramon Carlos

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Está excelente todo muy bien.
2024 年 4 月入住 4 晚
gblc 于 2024 年 5 月 1 日 的回复
Estimado Ramon CarlosGracias por darnos la oportunidad de recibirlo en Garza Blanca Resort & Spa Los Cabo y por tomarse el tiempo para compartir su calificación de 5 estrellas con nosotros.¡Estamos ansiosos por darle la bienvenida de nuevo!Atentamente,Arturo EspondaGerente GeneralGarza Blanca Resort & SPA Los Cabos

10/10 超赞

Divya

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent stay at the Garza Blanca! We went with an 18m old toddler and were very comfortable throughout. The one-bedroom suite is perfect as it’s got a fairly noise proof partition between the bedroom and living area, combined with the well stocked kitchen and laundry made it ideal for a stay with a baby. We also used the hotel babysitting service, which was excellent. Good dining options and great pools for both adults and kids!
2024 年 4 月入住 4 晚
gblc 于 2024 年 5 月 1 日 的回复
Dear Divya We are grateful for your taking the time to write a review about your experience while staying at Garza Blanca Resort & Spa Los Cabos. We are always looking to surpass our client’s expectations of genuine hospitality by providing outstanding service and your comments confirm we achieved that for your stay.We hope to have an opportunity to welcome you back in the near future.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 超赞

Caden J

2024 年 4 月入住 4 晚
gblc 于 2024 年 5 月 1 日 的回复
Dear Caden JOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

8/10 还可以

Jerry

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great
2024 年 4 月入住 6 晚
gblc 于 2024 年 4 月 26 日 的回复
Dear JerryOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 4 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 超赞

rowena

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our first trip to Los Cabos and I am impressed with Garza Blanca Los Cabos Resort. The staff are so friendly. Everywhere is shinning clean. Four restaurants offered delicious food. We love everything there and will come back. We had a wonderful relaxing time.
2024 年 4 月入住 4 晚
gblc 于 2024 年 4 月 26 日 的回复
Dear rowenaThank you so much for all the kind words in your review, it is very heartwarming to read such excellent comments concerning your recent stay with us. At Garza Blanca Resort & Spa Los Cabos, our main objective is to achieve our guests satisfaction and exceed all expectations, and it is very motivating to read that we are on the right track. Thank you again for your feedback, we will be more than happy to have you back very soon. Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 超赞

Nicholas

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice property! All inclusive is well worth it. The steak house is really nice! Amazing staff
2024 年 4 月入住 4 晚
gblc 于 2024 年 4 月 26 日 的回复
Dear NicholasOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 超赞

anita Babaei

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful fairly new property. Staff was wonderful. If staying more than 4/5 days you might need to go outside to have verity option. Also, we went during slow season and I am not sure if music and activities will be better during high season. Young crowds may find it a bit boring. Other than that excellent.
2024 年 4 月入住 4 晚
gblc 于 2024 年 4 月 26 日 的回复
Dear anita babaeiThank you for allowing us the opportunity of hosting you at Garza Blanca Resort & Spa Los Cabos and for taking the time to share your experience with us.I am very pleased to read that you had an unforgettable experience and that our team did a great job taking care of every detail during your stay. Your comments inspire us to continue improving ourguests’ satisfaction.It will be an honor for Garza Blanca Los Cabos team to welcome you back soon and offer you our hospitality.Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 超赞

Cheryl

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property was absolutely amazing! We were welcomed with champagne and the check in process took less than 15min. We enjoy a buffet lunch while waiting for our room but I must say the grounds, the staff and the room was top tier! 9 pools including the adults only rooftop area! 10 out if 10! Did I mention they have snacks in the mini bar that’s replenished daily! Definitely coming back!
2024 年 4 月入住 5 晚
gblc 于 2024 年 4 月 23 日 的回复
Dear Cheryl, On behalf of the management and staff, allow me to thank you for sharing your fabulous comments.We are thrilled that you loved Garza Blanca Resort & Spa Los Cabos and had such a fantasticexperience. We are delighted that you loved it just as much as we did!Thank you once more for writing about your extraordinary experience, and we will be waiting foryou to join us soon again and make yourself at home soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 超赞

Seungjoon

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
great
2024 年 4 月入住 3 晚
gblc 于 2024 年 4 月 23 日 的回复
Dear SeungjoonOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 超赞

Julie,San Diego

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property. Very clean and safe. Rooms are spacious and luxurious. Staff are very friendly, easy to communicate with, and eager to help.
2024 年 4 月入住 3 晚
gblc 于 2024 年 4 月 16 日 的回复
Dear JulieOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 超赞

Crystal

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property, very clean staff was amazing. Suites were beautifully decorated with many details. I would definitely stay again!
2024 年 4 月入住 3 晚
gblc 于 2024 年 4 月 17 日 的回复
Dear CrystalOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 超赞

catherine

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
beautiful grounds and pools. rooftop bar and restaurants were nicely appointed. staff were friendly. rooms were very clean and new. whole resort was quiet, gym had lots of equipment. service everywhere was great.
2024 年 3 月入住 5 晚
gblc 于 2024 年 4 月 16 日 的回复
Dear catherineThank you for allowing us the opportunity of hosting you at Garza Blanca Resort & Spa Los Cabos and for taking the time to share your experience with us.I am very pleased to read that you had an unforgettable experience and that our team did a greatjob taking care of every detail during your stay. Your comments inspire us to continue improving ourguests’ satisfaction.It will be an honor for Garza Blanca Resort & Spa Los Cabos to welcome you back soon and offer you our hospitality.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

8/10 还可以

Shirley

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The place is nice and clean. We love the heated outdoor pool. That isc definitely a plus. But when we check in the front desk told us there is no room for upgrade and we need to wait for the room we booked as well. She said will call us when the room is available. We waited for more than 3 hours abd really tired. I went to the front desk chocked again. The room was ready and the keys just sitting there and nobody bothered to call us. Very disappointed!
2024 年 4 月入住 4 晚
gblc 于 2024 年 4 月 16 日 的回复
Dear ShirleyThank you so much for taking the time to write such a detailed and positive review! We are thrilledto read that we have managed to exceed your expectations. I have studied your feedback verycarefully and shared with the team the areas for improvements.We are grateful for the feedback that we take as a continued improvement tool. We’re lookingforward to having you again as our Guest.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 超赞

Ahsan

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved our stay. Pool food was mastered to the max and great. Sushi restaurant was the worse sushi I had lower than ralph supermarket sushi and I could not finish my food that said all other restaurants were great. The sushi place staff was great too they simply need to actually have a sushi master re evaluate their food
2024 年 4 月入住 4 晚
gblc 于 2024 年 4 月 13 日 的回复
Dear AhsanThank you so much for taking the time to write such a detailed and positive review! We are thrilledto read that we have managed to exceed your expectations. I have studied your feedback verycarefully and shared with the team the areas for improvements.We are grateful for the feedback that we take as a continued improvement tool. We’re lookingforward to having you again as our Guest.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 超赞

Bruce Jordan

满意:清洁度、员工和服务、住宿条件和设施
Great
2024 年 3 月入住 3 晚
gblc 于 2024 年 4 月 9 日 的回复
Dear Bruce JordanOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

4/10 很差

Whitney,Vallejo

与家人及幼儿出行
满意:住宿条件和设施,清洁度
不满意:服务设施,员工和服务
Not impressed at all. At check in we were told you need a reservation for all dinners. They only had one for us the 1st night at 10pm ! The rest of the nights had no availability. Imagine that! We ended up physically going to each restaurant and getting a reservation ourselves. The food was really good at Noi and at the sushi and both had great service. However Bocados was terrible. With a reservation we waited 1.5 for our table, cold food and bad service. At some point I got bad food poisoning and am assuming it was there. Also expect a wait for breakfast everyday. Pools are terrible because there are no chairs available. They allow people to save them at 4am and so people block several at a time and a lot of times never even bothered to use them. We had 2 adults and 2 children and had a Junior Suite. There is not one drawer and has a very small area to put things in the closet. Definitely not enough room for 4 people for several days. We had to leave our suitcases on the floor with our clothes in them. Not what I expected in a luxury hotel. Staff seemed very unhappy and not really into customer service. We frequent Cabo and this is the first hotel we have experienced this. When you chose a 5 star hotel you expect more. No perks from Expedia were offered. Definitely not coming back.
2024 年 3 月入住 3 晚

10/10 超赞

Jamie

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 4 月入住 3 晚
gblc 于 2024 年 5 月 1 日 的回复
Dear JamieOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 超赞

Jacquelynn Irene

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I love how beautiful the resort was. The views are amazing. The staff was friendly and helpful. I love direct beach access as well. We had an amazing time and plan on returning.
2024 年 3 月入住 4 晚
gblc 于 2024 年 4 月 9 日 的回复
Dear Jacquelynn IreneThank you so much for all the kind words in your review, it is very heartwarming to read such excellent comments concerning your recent stay with us. At Garza Blanca Resort & Spa Los Cabos, our main objective is to achieve our guests satisfaction and exceed all expectations, and it is very motivating to read that we are on the right track. Thank you again for your feedback, we will be more than happy to have you back very soon. Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 超赞

Sheena Alease

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚
gblc 于 2024 年 4 月 9 日 的回复
Dear Sheena AleaseOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

8/10 还可以

Sabrina,Valley Village

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Beautiful property
2024 年 3 月入住 4 晚
gblc 于 2024 年 4 月 9 日 的回复
Dear SabrinaOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

8/10 还可以

Angel-lynn

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Food was good. Resort was clean. Rooms were a good size. We did order an ocean view king size room but to see the ocean you had to go out onto the balcony and look over so I wouldn't technically call it ocean view. Partial ocean would be more like it. No chairs by the pool as the resort lets people reserve chairs by putting things on them early in the morning and then there are none left. Lobby bar was pretty quiet. It's a pretty hotel and good location.
2024 年 3 月入住 5 晚
gblc 于 2024 年 4 月 9 日 的回复
Dear Angel-lynnThank you so much for all the kind words in your review, it is very heartwarming to read such excellent comments concerning your recent stay with us. We are thrilled to read that we have managed to exceed your expectations. I have studied your feedback verycarefully and shared with the team the areas for improvements.We are grateful for the feedback that we take as a continued improvement tool. We’re lookingforward to having you again as our Guest.Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

8/10 还可以

Frank

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awesome facility with great service. Limited lunch options with very average food at best. Not five star for sure!! Disappointing
2024 年 3 月入住 5 晚
gblc 于 2024 年 4 月 2 日 的回复
Dear Frank, Thank you very much for sharing your comments about your recent stay with us. We are honored to have been chosen as your hosts and I deeply regret not having lived up to your expectations on this occasion. At Garza Blanca Resort & Spa Los Cabos we pride ourselves on the quality of the food and drinks and all the service we provide, and our number one objective is to completely satisfy our guests expectations and needs. I sincerely hope you give us a chance to have you back and ensure you live the Garza Blanca Los Cabos experience we have become known for. Warm Greetings, Arturo EspondaGeneral Manager

8/10 还可以

john

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great Hotel
2024 年 3 月入住 5 晚
gblc 于 2024 年 4 月 2 日 的回复
Dear john On behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 4 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 超赞

Jack Elwyn

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent resort. Food easily the best I’ve had in Mexico. Rooms were large and well appointed. Plenty of pools to pick from. Would highly recommend.
2024 年 3 月入住 7 晚
gblc 于 2024 年 3 月 29 日 的回复
Dear Jack Elwyn Thank you for allowing us the opportunity of hosting you at Garza Blanca Resort & Spa Los Cabos and for taking the time to share your experience with us.I am very pleased to read that you had an unforgettable experience and that our team did a greatjob taking care of every detail during your stay. Your comments inspire us to continue improving ourguests’ satisfaction.It will be an honor for Garza Blanca Resort & Spa Los Cabos to welcome you back soon and offer you our hospitality.Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

8/10 还可以

Jiao,Vancouver

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 3 月入住 7 晚
gblc 于 2024 年 4 月 16 日 的回复
Dear JiaoOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 4 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

8/10 还可以

Melinda,Draper

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
There is a sales pitch with the concierge that is off putting when you first arrive. Our VIP access included a room upgrade and early check-in — we did not receive either.
2024 年 3 月入住 3 晚
gblc 于 2024 年 3 月 27 日 的回复
Dear Melinda, I appreciate the time you took to share your experience with us! I am very sorry to learn that your recent Check In didn’t go as expected. Please note that the upgrades and early Check In are based on availability. We remain at your service. Warm Greetings, Garza Blanca Resort & Spa Los Cabos

10/10 超赞

Charles Edwin

2024 年 3 月入住 3 晚
gblc 于 2024 年 4 月 16 日 的回复
Dear Charles EdwinOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 超赞

Komal

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 5 晚
gblc 于 2024 年 3 月 27 日 的回复
Dear KomalOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

8/10 还可以

Cindy

满意:住宿条件和设施,清洁度
2024 年 2 月入住 4 晚
gblc 于 2024 年 3 月 22 日 的回复
Dear CindyOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 4 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 超赞

Anna

2024 年 3 月入住 3 晚
gblc 于 2024 年 4 月 12 日 的回复
Dear AnnaOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 超赞

Ani

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing
2024 年 3 月入住 4 晚
gblc 于 2024 年 3 月 22 日 的回复
Dear AniOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

6/10 一般

Vahagn Calvin

与家人及幼儿出行
满意:住宿条件和设施,清洁度
Not as "family friendly" as other properties. They are very focused on a "fancy" aesthetic, but lack in terms of actual hospitality and service. Relatively poor service at the pool side. Overall, I would not stay there again and would go to an alternate all inclusive like Grand Velas.
2024 年 3 月入住 6 晚
gblc 于 2024 年 3 月 27 日 的回复
Dear Vahagn CalvinThank you for taking the time to share your experience at Garza Blanca Resort & Spa Los Cabos. I am very disappointed to learn of the frustrations you had regarding your stay, as this certainly isn't reflective of the high standards, we hold ourselves to.Please note that I have reviewed all the points you have brought to our attention with my team andhave taken necessary steps to ensure these issues are addressed. I apologize again for theseshortcomings and hope that we have the chance to welcome you back soon and provide you with anexperience that reflect the standards we are known for.Warm Greetings, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 超赞

Liana

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 4 晚
gblc 于 2024 年 4 月 9 日 的回复
Dear LianaOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

4/10 很差

Samir

满意:住宿条件和设施,员工和服务
不满意:清洁度
2024 年 3 月入住 3 晚
gblc 于 2024 年 3 月 16 日 的回复
Dear Samir, I appreciate the time you took to share your rate with us!I am very sorry to learn that your recent visit didn’t go as expected. We wouldve love to know your detail feedback as is highly important to us. We hope you will give us the opportunity to host you again so that we may serve you with the warmth and hospitality for which we are recognized.Kind regards, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 超赞

Yuliya

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful resort - everything here is gorgeous, from vegetation to grounds to architecture to the amenities. Loved the attentive staff going out of their way to ensure guests are comfortable and taken care of! Every single detail is thought thru in modern spacious yet luxuriously cozy room. Adored our ocean view balcony and enjoyed the hammock. Great dining options and plentiful room service menu. I would definitely be back at this resort, my new favorite now in Cabo!! My only regret is that we couldn’t stay longer.
2024 年 3 月入住 3 晚
gblc 于 2024 年 3 月 14 日 的回复
Dear Yuliya, Thank you so much for all the kind words in your review, it is very heartwarming to read such excellent comments concerning your recent stay with us. At Garza Blanca Resort & Spa Los Cabos, our main objective is to achieve our guests satisfaction and exceed all expectations, and it is very motivating to read that we are on the right track. Thank you again for your feedback, we will be more than happy to have you back very soon. Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 超赞

Kevin

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was phenomenal - wish I could have stayed longer
2024 年 3 月入住 5 晚
gblc 于 2024 年 3 月 13 日 的回复
Dear KevinWe are grateful for your taking the time to write a review about your experience while staying at Garza Blanca Resort & Spa Los Cabos. We are always looking to surpass our client’s expectations of genuine hospitality by providing outstanding service and your comments confirm we achieved that for your stay.We hope to have an opportunity to welcome you back in the near future.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 超赞

Inayatullah

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was wonderful. Only thing was that there was a reception that lasted a really long time and was pretty loud, other than that, the stay was incredibly comfortable, safe and welcoming.
2024 年 3 月入住 3 晚
gblc 于 2024 年 3 月 9 日 的回复
Dear Inayatullah, Thank you so much for taking the time to write such a detailed and positive review! We are thrilled to read that we have managed to exceed your expectations. I have studied your feedback very carefully and shared with the team the areas for improvements. We are grateful for the feedback that we take as a continued improvement tool. We’re looking forward to having you again as our Guest.Warm Greetings, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

8/10 还可以

Sridhar

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The beach has limited functionality and sports.
2024 年 3 月入住 3 晚
gblc 于 2024 年 3 月 7 日 的回复
Dear Sridhar, Thank you so much for taking the time to write such a detailed and positive review! We are thrilledto read that we have managed to exceed your expectations. We are grateful for the feedback that we take as a continued improvement tool. We’re lookingforward to having you again as our Guest.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 超赞

Sue

与家人出行
满意:清洁度、员工和服务、服务设施
We love this hotel everything very good, nice pool, beautiful beach , food very delicious If hotel have a coffee shop will be more better
2024 年 3 月入住 3 晚
gblc 于 2024 年 3 月 7 日 的回复
Dear SueThank you so much for all the kind words in your review, it is very heartwarming to read such excellent comments concerning your recent stay with us. At Garza Blanca Resort & Spa Los Cabos, our main objective is to achieve our guests satisfaction and exceed all expectations, and it is very motivating to read that we are on the right track. Thank you again for your feedback, we will be more than happy to have you back very soon. Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 超赞

Mankaranpreet

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent resort and amazing customer service!
2024 年 2 月入住 4 晚
gblc 于 2024 年 3 月 7 日 的回复
Dear Mankaranpreet, On behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 超赞

Tenderli

与家人出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The best hotel I stayed at in Cabo, felt safe and comfortable
2024 年 3 月入住 4 晚
gblc 于 2024 年 3 月 7 日 的回复
Dear Tenderli, On behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

8/10 还可以

Jeffrey Richard

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was amazing, hotel was clean with great amenities and the food was excellent. Our room was great, but we reserved an ocean view room and it did not have an ocean view except for the front left corner of our balcony when standing up. I would have given them the benefit of the doubt if it said partial ocean view, but when we called the front desk they said we were in an ocean view room.
2024 年 2 月入住 3 晚
gblc 于 2024 年 3 月 5 日 的回复
Dear Jeffrey Richard, We very much appreciate your taking the time to share your valuable feedback and can’t thank youenough for such gracious words about our team and the level of service provided over the course ofyour stay.However, we regret your disappointment with your room assignment. Please note that our room categories are No view, Garden View, Ocean View and Ocean Front. Thank you once more for writing about your extraordinary experience, and we wait for you to joinus again and make yourself at home soon.Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 超赞

Tanisha

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 3 晚
gblc 于 2024 年 3 月 7 日 的回复
Dear TanishaOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 超赞

Albino

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service
2024 年 2 月入住 7 晚
gblc 于 2024 年 3 月 2 日 的回复
Dear AlbinoOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 超赞

Dulce

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing customer service, restaurants and atmosphere! Food is delicious!
2024 年 2 月入住 3 晚
gblc 于 2024 年 3 月 2 日 的回复
Dear DulceOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

6/10 一般

Stuart St George,St Louis

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
This was my second visit. I was very dissapointed that even though I am a VIP, I did not get any of my perks. At check in I was told that I would get a room upgrade, but was given a basic room with no view. In addition I asked for a late checkout and was not given one. Noticed that other guests were coming down from their rooms an hour later
2024 年 2 月入住 7 晚
gblc 于 2024 年 3 月 2 日 的回复
Dear Mr. Stuart, Thank you for taking the time to share your experience at Garza Blanca Resort & Spa Los Cabos. I am very disappointed to learn of the frustrations you had regarding your stay, as this certainly isn't reflective of the high standards, we hold ourselves to.Please note that the upgrades are based on availability. I apologize again for these shortcomings and hope that we have the chance to welcome you back soon and provide you with an experience that reflect the standards we are known for. Warm Greetings, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

6/10 一般

KEVIN

满意:住宿条件和设施,清洁度
The food here is kind of not a memorable
2024 年 2 月入住 2 晚
gblc 于 2024 年 3 月 2 日 的回复
Dear KevinThank you very much for sharing your comments about your recent stay with us. We are honored to have been chosen as your hosts and I deeply regret not having lived up to your expectations on this occasion. At Garza Blanca Resort & Spa Los Cabos we pride ourselves on the quality of the food and drinks and most of all the service we provide, and our number one objective is to completely satisfy our guests expectations and needs. I sincerely hope you give us a chance to have you back and ensure you live the Garza Blanca Los Cabos experience we have become known for, and revert the poor image that you left with. Warm Greetings, Arturo EspondaGeneral Manager

10/10 超赞

Nayrobi

2024 年 2 月入住 3 晚
gblc 于 2024 年 3 月 21 日 的回复
Dear NayrobiOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos