2/10 糟糕
Volker
与配偶出行
2024 年 5 月 31 日
满意:清洁度
不满意:员工和服务
The place itself is very nice with a lovely main area and garden. The service in general also was okay - sometimes a little absentminded , though. What really was pretty unpleasant was that a couple of things were not explained in the beginning, We were given only very reluctantly a hair drier, there was no mirror in the bath room and there were not able to organize one during 8 days, we were given dirty bed sheets and most annoyingly my credit card was charged with a reasonable amount after checkout without any explanation - there was no reaction to my inquiries , no reason given . Nothing! This kind of destroyed the whole experience.
Volker
2024 年 5 月入住 9 晚