8/10 Good
Jeff M.
Apr 28, 2025
Liked: Cleanliness, communication, location, listing accuracy
Disliked: Check-in
Clean and warm
This condo was very quiet, clean and the heat worked well. It has the basic equipment, and underground parking (good for a winter city and a location with limited street parking). I did have issues checking in because they use an AI checkin process which gave me the wrong code so I could not get in the front door. Even if you tailgate someone into the front door (which I'm sure you are not allowed to do), you cannot get up in the elevator without a fob so I stood outside for about 30 minutes trying the incorrect code and then had to reach out through vrbo to correct the issue, which they did but I stood outside in the freezing until I got a new code. There was no detailed explanation about where to park and the parking stalls do not correspond to the unit numbers so you have to park in certain marked stalls. I requested a more detailed explanation of this. A nice resident explained it to me but otherwise the instructions I did not find to be super clear. The AI feeds you the same thing over and over but it is not detailed enough. I also had to get my car out the next day all day and find parking for it as there was parkade cleaning which I had no notice of until I mentioned it to vrbo. Again, nice resident told me. So, overall not the best experience but the condo itself was nice.
Jeff M.
Stayed 8 nights in Apr 2025