6/10 一般
Brenda Lizbeth
2024 年 6 月 24 日
不满意:住宿条件和设施
I feel like the resort has gone down so much from the previous reviews and videos I had watched prior booking. I’ll start with our room was never cold enough it was muggy and we had to call a few times to have our fridge stocked and get bottled water as they provide a glass bottled for you refill with their filtered water station we try that and paid the consequences. Amenities not much to do the gym was probably the only place that was cold enough, the rooftop pool they provide is just a scam drinks aren’t included in your package when you book all inclusive with the hotel, we aren’t talking about a cabana which I understand it’s an extra cost we are talking about you walking to bar, or a server coming to you asking to take your drink order you pay extra. We had to bring our drinks from the bar downstairs and come upstairs which is a huge inconvenience specially when the elevators take about 5-10 min to come.They kept saying it was owed by a different company operating in their hotel. Entertainment they had all cramped in the 3rd floor due to the rain at the time. The 3rd floor seems like it was being remodeled and it was hot with over 100 people trying to watch the dancers. Food wasn’t the greatest 6/10. At the time of check out the lobby seemed to be under construction or probably water damage.Service by the pool will take for ever if you’re trying to get a small snack. There were only a few employees that were super nice. The hotel in general needs a lot of upgrades.
Brenda Lizbeth
2024 年 6 月入住 3 晚