I asked for a 30min extension on my depature time. You would think i was asking for gold. They need to move with times regarding service. You get better service at A Premier Inn
Stephen
2024 年 4 月入住 1 晚
10/10 超赞
Sue
2024 年 3 月 17 日
Sue
2024 年 3 月入住 1 晚
10/10 超赞
Ceri
与家人出行
2024 年 3 月 11 日
满意:客房舒适度,住宿条件和设施
不满意:员工和服务
What a night
Hotel was lovely pool was great staff wasn’t the best not really welcoming didn’t explain how to get to rooms and when leaving didn’t ask if we enjoyed was really nice but staff welcome needs to improve booked restaurant starters was best ever but carvery was the worse we ever had the meats was so dry and the staff serving veg on a table spoon was embarrassing we needed to ask for more I did also get overcharged by bar every time we went for drinks the price would go up when I question it i did get refund but they made me feel that I was in wrong and in morning the girl behind bar didn’t even look at me hotel fab room spotless spa stunning staff left the hotel down apart from blonde women in reception she give us more information in 10 minutes that all the staff give us in 24 hours
Ceri
2024 年 3 月入住 1 晚
8/10 还可以
Laurence
2024 年 3 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good hotel.
Stayed at this hotel for a dance weekend. The food was good and and the room comfortable and spacious. We had upgraded to a Junior suite. The pool was good with a hot tub,steam room and sauna. Good location about 20-30 mins from Cardiff and 10mins from the M4. Overall a good hotel with good food.
Laurence
2024 年 3 月入住 2 晚
8/10 还可以
Kayleigh
2024 年 2 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Staff lovely pool was fantastic very relaxing just what we needed
Kayleigh
2024 年 2 月入住 1 晚
10/10 超赞
Ian
2024 年 2 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Ian
2024 年 2 月入住 1 晚
10/10 超赞
Dawn
与配偶出行
2024 年 2 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love this Hotel cosy feeling. nice comfortable beds and very clean. Spa and leisure excellent. food quality good. Easy to get to Cardiff by Train or bus. Looking forward to returning.
Dawn
2024 年 2 月入住 2 晚
10/10 超赞
Paul
商务旅客
2024 年 2 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great staff excellent breakfast would certainly stop there again
Paul
2024 年 2 月入住 1 晚
8/10 还可以
Sian
团体旅客
2024 年 1 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean and tidy
The only critisism i would have is that the room was so warm it was uncomfortable, but it was clean and the staff were lovely. The pool and spa were great to use before leaving.