“Aside from the initial contact that we had at reception, the staff was not that welcoming. We also had a couple of concerns about our room. One is there was a leak on our terrace that had been going on for some time from the pool area above. We pulled up the turf and the concrete underneath was covered in a black residue and there had been no rain there for months. We accidentally spilled something on the floor and so we ripped it up with the bath mat and the bath mat was v dirty which made us……
“The room was not what we expected. Should have been a room with an ocean view but view was only partial to the far right. No coffee in the room. Absolutely no place to put luggage. Luggage assistance didn’t exist until a nice staff member directed us to a luggage lift. We left 2 days early and requested a partial refund but thus far none has been given. Restaurant was crowded with bus travelers.”
“The location next to the ACI marina was helpful as we were sailing. The staff was very friendly. The restaurant on the water was awesome and the food was delicious.”
“The staff were helpful. Newly renovated rooms.we were lucky to get an Upgrade and had the most amazing view.
Buffet breakfast good selection of food. Coffee poor. Swimming pool area so over crowded. Most chairs were taken by 8.30am Steep walk down to the ‘beach’ - no sand just rocks. Once again, most chairs were taken by around 9am.
We had a very disappointing meal at the hotel steak restaurant. Overall I would give this hotel 6/10.”
“The hostess was amazing. She gave me directions to catch the bus from the bus terminal which was economical as oppose to the other options.
The apartment was beautiful and modern. It was well kept and very comfortable. It is also very close to the airport in Dubrovnik.
Very good service from the hostess.”