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关于克赖斯特彻奇卡恩摩尔酒店的点评

4 out of 5
克赖斯特彻奇卡恩摩尔酒店
840 Colombo St, Christchurch, Canterbury

点评

9.2

非常棒

10 分 - 超赞。238 条好评,共有 362 条点评" "
8 分 - 还可以。104 条好评,共有 362 条点评" "
6 分 - 一般。16 条好评,共有 362 条点评" "
4 分 - 很差。3 条好评,共有 362 条点评" "
2 分 - 糟糕。1 条好评,共有 362 条点评" "

9.6/10

清洁度

9.6/10

员工和服务

8.8/10

服务设施

9.4/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Yuk Hung

满意:住宿条件和设施
餐廳不錯
2024 年 4 月入住 3 晚
Siddhartha 于 2024 年 4 月 27 日 的回复
Thank you

8/10 还可以

LE

与家人出行
满意:员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚
Ding Wang - Assistant Front Office Manager 于 2023 年 12 月 30 日 的回复
Dear LE,We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.Best Regards,Ding WangAssistant Front Office Manager

10/10 超赞

Veronica

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing !
Room is spacious, clean & quiet. Receptionist is very friendly, we arrived late and merely passed the restaurant cut-off time, but managed to order room service with good food at reasonable price for dinner. Comfy & cosy room with friendly helpful staff, delicious hotel bristro, a comprehensive hotel experience!
2023 年 10 月入住 1 晚
Sid 于 2023 年 10 月 31 日 的回复
Hi Veronica,Thank you for your feedback. We were glad to have you stay with us as well. We are glad that our staffs contributed for your pleasant stay.Best regards,Siddhartha

6/10 一般

真实旅客

满意:员工和服务,清洁度
Renovations and facilities are a little too “standard”. Bring everything yourself, this is my advice.
2023 年 3 月入住 2 晚
Yuri 于 2023 年 3 月 9 日 的回复
Hi thereThank you for leaving your feedback on your recent stay with us. I trust you did enjoy your time with us. It was our pleasure having you and we hope to see you again one day.Yours sincerelyYuriHotel Manager

8/10 还可以

AMANDA

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
2024 年 5 月入住 1 晚
Sid 于 2024 年 5 月 26 日 的回复
Thank you.

10/10 超赞

Robinson

与家人出行
满意:员工和服务、服务设施、住宿条件和设施
Great place to stay only thing I was worried about was no off street parking 😁my car was ok on street just a bit unsure about it being on road that’s all 😁
2024 年 5 月入住 1 晚
Mercy Noynay - Receptionist 于 2024 年 5 月 25 日 的回复
Hi Robinson,Thank you for your feedback and hope to see you again on your next visit in Christchurch.Car parking is available at the back of the hotel however it's first come first serve basis.

8/10 还可以

Sean

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Lovely hotel. Staff very helpful and friendly. Bar staff very knowledgeable and helpful.
2024 年 5 月入住 2 晚
Mercy Noynay 于 2024 年 5 月 22 日 的回复
Hi Sean,Thank you for your lovely feedback, our team are always there to provide you a memorable services.Hope to see you again on your next visit in Christchurch.

8/10 还可以

simon

满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
2024 年 5 月入住 1 晚
Clara Santos - Front Office Manager 于 2024 年 5 月 21 日 的回复
Dear Simo, thank you for taking the time to leave your feedback on your recent stay with us! It brings us great joy to know that you enjoyed it. We look forward to seeing you again!

10/10 超赞

Marie

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely hotel, very quiet, great sleep! Restaurant/bar looked great though didn’t go to it did have room service dessert which was delicious. Decent buffet breakfast. Would definitely stay again.
2024 年 5 月入住 1 晚
Sid 于 2024 年 5 月 21 日 的回复
Thank you for your amazing feedback. We enjoyed having you stay with us and looking forward to having you back.

8/10 还可以

Rod

满意:清洁度、服务设施、住宿条件和设施
Very nice design in room. Although a little smallish in bathroom. Dirty dishes left near lift by some other guest and even though advised reception was not moved at all while I was staying at property 18 hours.
2024 年 5 月入住 1 晚
Mubeen Khan 于 2024 年 5 月 11 日 的回复
Dear Sir,Thanks you so much for the feedback. and we are sorry for the dishes whch were not removed. i hope rest all went good. and we will see you again.RegardsMubeen Khan

6/10 一般

mari

不满意:清洁度
前の宿泊者のゴミがゴミ箱いっぱいに残っていた。 ベッドに長い髪の毛があった。 この他は問題なく、フロントの対応もとても親切でした。
2024 年 5 月入住 1 晚
Sid 于 2024 年 5 月 10 日 的回复
Thank you for your detailed feedback.We are very sorry you had a poor experience.We will convey your message to our staffs and aim to improve our service.

10/10 超赞

Peter

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel within walking distance of centre. Very clean hotel and welcoming staff. Rooms were small but that wasn't a problem as the beds were comfy and views awesome
2024 年 5 月入住 1 晚
Tejas 于 2024 年 5 月 12 日 的回复
Hi Peter,Thank You for your review. We are happy to see you enjoyed your stay.

10/10 超赞

Diane

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Ding Wang - Assistant Front Office Manager 于 2024 年 5 月 10 日 的回复
Dear Diane,We are pleased your stay at the Carnmore Hotel Christchurch was enjoyable.We look forward to welcoming you back again!Best regards,Ding WangAssistant Front Office Manager

10/10 超赞

Eric

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Short walling distance to central. Good restaurant.
2024 年 4 月入住 1 晚
Siddhartha 于 2024 年 4 月 24 日 的回复
Thank you for your feedback.

10/10 超赞

Fuko

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Mercy Noynay - Receptionist 于 2024 年 4 月 23 日 的回复
Hi Fuko,Thank you for your review and hope to see you again.

10/10 超赞

Adam

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely staff, clean hotel, great location.
Mercy Noynay - Receptionist 于 2024 年 4 月 22 日 的回复
Hi adam,Thank you for your feedback and hope to see you again.

10/10 超赞

Harry

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was excellent and property was clean and safe. Rooms were ample with a comfortable bed. Their morning Buffett was tasty and priced correctly. We went to a Thai restaurant down the street for dinner. 10/10 for everything. We ordered the pork belly noodles, spring rolls, and chicken skewers. Go there quickly.
2024 年 4 月入住 1 晚
Sid 于 2024 年 4 月 21 日 的回复
Thank you for your amazing feedback.We are glad that you enjoyed your stay with us.We hope to see you again stay with us in the near future.

8/10 还可以

james

满意:清洁度、员工和服务、住宿条件和设施
Nice
2024 年 4 月入住 1 晚
Sid 于 2024 年 4 月 21 日 的回复
Thank you

8/10 还可以

David

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Comfortable great value and walking distance to all we wanted to do in town
2024 年 4 月入住 2 晚
Sid 于 2024 年 4 月 17 日 的回复
Hi David,Thank you for your feedback. It was great having you stay with us.Look forward to having you stay with us again.

10/10 超赞

Cameron

满意:清洁度、员工和服务、住宿条件和设施
Forgot my headphones and staff were super helpful in locating them and assisting to get them returned.
2024 年 4 月入住 1 晚
Sid 于 2024 年 4 月 17 日 的回复
Thank you Cameron.We are very appreciated that our staff provided wonderful assistance to your stay.We hope to see you stay with us again sometime in the future.

8/10 还可以

David,Vancouver

满意:清洁度、员工和服务、住宿条件和设施
Location away from town centre but within walking distance ideal. Incident of staff neglect a personal concern and reported to management. Hopefully resolved by internal intervention.
2024 年 4 月入住 2 晚
Sid 于 2024 年 4 月 17 日 的回复
Thank you David for your honest feedback.We are happy to hear your issues were resolved.Looking forward to having you stay with us again.

8/10 还可以

Sharon,Wellingborough

满意:清洁度、员工和服务、住宿条件和设施
Stayed 3 nights, good location for walking into town if you don't mind walking a few blocks. The first room I was given was not ready for occupation, work was being done on the shower with wet towels all over the floor, unpleasant. The friendly receptionist came up and brought me another key. Satisfied with my stay apart from a very bad smell of drains when I used the shower the first time, and the wifi was quite poor, constantly dropping (I was on 4th floor).
2024 年 4 月入住 3 晚
Sid 于 2024 年 4 月 14 日 的回复
Dear Sharon,Thank you for your honest feedback.We are very sorry that you had a poor experience the first time you checked in. We are glad we were able to accommodate you to another room. We will have our maintenance look into the issues you have mentioned.We look forward to have you stay with us again.

10/10 超赞

Gail

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff at reception and housekeeping. Housekeeping manager helped with my suitcase to our car. Great location to walk 10 minutes downtown. Food in restaurant looked good but the vegetarian option not to our taste. Highly recommend to anyone staying in Christchurch.
2024 年 4 月入住 2 晚
Sid 于 2024 年 4 月 14 日 的回复
Hi Gail,Thank you for your amazing feedback.We are glad that you had a wonderful experience with us. We look forward to having you stay with us again.

10/10 超赞

judith

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Have stayed here many times, great restaurant, great location, friendly staff
2024 年 4 月入住 1 晚
Siddhartha 于 2024 年 4 月 13 日 的回复
Thank you for your amazing feedback.We are glad that our service had such a positive impact on your stay and it inspires our staff that their hardwork has paid off.We look forward to seeing you again.

10/10 超赞

Carmen

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Checkin was easy, the staff offered early check-in at 9:30am. Room is super clean and new. Available free parking is a good option for CBD and walking distance to amenities.
2024 年 4 月入住 2 晚
Mercy Noynay - Receptionist 于 2024 年 4 月 13 日 的回复
Kia Ora CarmenThank you for your feedback and see you again nex time.

10/10 超赞

Joel

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Good as usual.. Stay just about every work trip to Christchurch.
2024 年 4 月入住 1 晚
Sid 于 2024 年 4 月 11 日 的回复
Thank you Joel for your feedback. We love having you stay with us and hope to see you have a wonderful experience every time.

10/10 超赞

Guy

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The personnel were very nice and caring.
2024 年 3 月入住 1 晚
Mercy 于 2024 年 3 月 28 日 的回复
Kia Ora Guy,Thank you for your feedback and hope to see you again next time.

8/10 还可以

Mary,Auckland

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff need more training as they gave us incorrect information re dining etc. Can not get room service breakfast in the weekend s which was disappointing
2024 年 3 月入住 3 晚
Mercy 于 2024 年 3 月 28 日 的回复
Kia Ora MaryThank you for staying in Carnmore Hotel Christchurch last 15.03.24On behalf of the management, we apologize for the incovenience while staying in Carnmore Hotel Christchurch and we will take a note on your feedback for us to improve the services provided.

6/10 一般

anna

与配偶出行
满意:员工和服务
Stay was just okay. The breakfast buffet was too expensive for what it was. Not much selection and not enough food to cover people. The room service was a let down. 2 days in a row they left dirty cups/glasses but did everything else ok. Rooms were alot smaller than the photos in booking but reasonably modern. Tv system in room was less than ideal. Could not view any live sport due to the fact they had no sky available. Overall the hotel was ok but probably look to elsewhere next time
2024 年 3 月入住 3 晚
Ding Wang - Assistant Front Office Manager 于 2024 年 3 月 30 日 的回复
Dear Anna,We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.The feedback will be passed on to the relative departments to take further action.We hope to have the opportunity to welcome you back again for a 5 star stay.Best Regards,Ding WangAssistant Front Office Manager

8/10 还可以

Alan

团体旅客
Needed an easy place to stay for my last night in NZ.
2024 年 3 月入住 1 晚
Ding Wang - Assistant Front Office Manager 于 2024 年 3 月 30 日 的回复
Dear Alan,Thank you so much for sharing your experience with us!We are pleased to hear your stay was enjoyable and all areas met your expectations.We look forward to hosting you again next time you are in Christchurch!Best Regards,Ding WangAssistant Front Office Manager

10/10 超赞

PAUL,Kaiapoi

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Property was convenient, clean and staff generally very good
2024 年 3 月入住 1 晚
Mercy 于 2024 年 3 月 24 日 的回复
Kia Ora Paul,Thank you for your feedback, hope to see you again.

8/10 还可以

Paul

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Car parking a little tight... overall a nice neat property central to business centre and cafes in town.. well worth the walk to eat out...so many to choose from and the Thai restaurant just 2mins away on Colombo Rd fantastic and great value.. must do
2024 年 3 月入住 1 晚
Mercy 于 2024 年 3 月 17 日 的回复
Hi Paul,Thank you for your feedback and hope to see you again

10/10 超赞

Paul

与配偶出行
Very good new hotel, well presented with helpful & friendly staff
2024 年 3 月入住 2 晚
Ding Wang - Assistant Front Office Manager 于 2024 年 3 月 16 日 的回复
Dear Paul,Thank you for your feedback. Your opinion is very valuable for us!It is very special for us to hear that you enjoyed your stay and that our team fulfilled your expectations.We look forward to hosting you again.Best Regards,Ding WangAssistant Front Office Manager

8/10 还可以

Martha

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
This was a nice hotel. Nothing flashy, but clean and quiet.
2024 年 2 月入住 2 晚
Ding Wang - Assistant Front Office Manager 于 2024 年 3 月 16 日 的回复
Dear Martha,Thank you for your review, we are pleased your stay was satisfactory.We look forward to hosting you again next time you are in Christchurch!Best Regards,Ding WangAssistant Front Office Manager

10/10 超赞

Ravi,Manlius

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Newly renovated property. In excellent condition. I liked the room, the lobby and the restaurant/bar. The staff was friendly and helpful for the most part. Easily walkable distance to Cathedral Square. Wish I had been able to stay in a property like this in Queenstown.
2024 年 3 月入住 4 晚
Ding Wang - Assistant Front Office Manager 于 2024 年 3 月 16 日 的回复
Dear Ravi,Thank you so much for leaving your great feedback on your recent stay with us.It was our pleasure having you and it is awesome to read you enjoyed your accommodation and dining experience with usWe hope to see you again soon.Best Regards,Ding WangAssistant Front Office Manager

8/10 还可以

Melissa

2024 年 3 月入住 1 晚
Ding Wang - Assistant Front Office Manager 于 2024 年 3 月 22 日 的回复
Dear Melissa,We are incredibly grateful that you took the time out to leave us a review.We hope to welcome you back again for a 5 star stay.Best Regards,Ding WangAssistant Front Office Manager

8/10 还可以

Szanne

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenient and close to everything we needed. Nice bar and restaurant. Staff lovely
2024 年 2 月入住 2 晚
Mercy Noynay 于 2024 年 3 月 4 日 的回复
Kia Ora Szanne,Thank you for staying in Carnmore Hotel Chrishchurch and we will be happy to see you again.Best regards

10/10 超赞

Fiona

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Great location, clean and complete
2024 年 2 月入住 1 晚
Sid 于 2024 年 3 月 1 日 的回复
Thank you for your feedback. We are glad that you enjoyed your stay with us.We hope to see you again in the future.

10/10 超赞

Lutz

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed two times at Carnmore, at the beginning and at the end of our trip. On both occasions staff was very hlpful and friendly, the rooms were very clean and quite spacy and modern. It was quiet though only ten minutes far from the city centre by foot. We would come back and recommend it.
Sid 于 2024 年 3 月 1 日 的回复
Hi Lutz,Thank you for your feedback.We apreciate your comments and glad that you enjoyed your time with us. We hope to see you again in the future.

8/10 还可以

David

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A microwave would have been good. Restaurant too expensive for us to use. The bench top/supplied chair was not easy to sit at for working on computer.
2024 年 2 月入住 1 晚
Mercy Noynay 于 2024 年 3 月 4 日 的回复
Kia Ora David,Thank you for your feedback and we will take it as a note for more improvement of our facilities.Best regards,

8/10 还可以

Hannes,Hamburg

与配偶出行
满意:服务设施
Everythings very good, clean and friendly.
2024 年 2 月入住 3 晚
Clara Santos - Front Office Manager 于 2024 年 2 月 28 日 的回复
Thank you for your feedback, Hannes! It brings us great joy to know that you enjoyed your stay with us. We look forward to seeing you again!

10/10 超赞

JungEun

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
만족!
만족스러웠습니다. 다만 성수기 요금일것 같은데 좀 비싸게 묵었지만.. 단체가 안오는 호텔같았어요 너무 조용하고 좋았습니다. 도심 한복판에서 도보15분정도 걸리는데 괜찮았어요!^^
2024 年 2 月入住 2 晚
Clara Santos - Front Office Manager 于 2024 年 2 月 27 日 的回复
Dear JungEun, thank you for taking the time to leave your feedback on your recent stay with us. We appreciate your detailed comments. It brings us great joy to know that you enjoyed your stay with us. We look forward to seeing you again!

8/10 还可以

Bruce

2024 年 2 月入住 1 晚
Ding Wang - Assistant Front Office Manager 于 2024 年 3 月 22 日 的回复
Dear Bruce,Thank you so much for taking the time to leave an excellent rating.We look forward to seeing you again soon and we will aim for a 5 star stay.Best Regards,Ding WangAssistant Front Office Manager

10/10 超赞

Coco,Newport Coast

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room is quite small. Staffs are very friendly. The restaurant on the ground level is pretty decent. I loved warm marinated.olives there. Yummy.
2024 年 2 月入住 2 晚
Sid 于 2024 年 2 月 23 日 的回复
Thank you for your feedback.We are glad that you enjoyed your stay.

8/10 还可以

Ken

满意:清洁度、员工和服务、住宿条件和设施
Right at the entrance to New Regent Street , a funky block of small boutiques and cafes. Only a short 2 block walk to a major shopping area.
2024 年 2 月入住 1 晚
Sid 于 2024 年 2 月 23 日 的回复
Thank you for your feedback.We are glad that you enjoyed your stay with us.

10/10 超赞

Ian

满意:员工和服务、住宿条件和设施、客房舒适度
Christchurch.
Short stay in Christchurch after travelling on the north island. Hotel ideally located ten min walk from city centre on a main arterial road
2024 年 2 月入住 3 晚
Clara Santos - Front Office Manager 于 2024 年 2 月 21 日 的回复
Dear Ian,Thank you very much for taking the time to share your experience with us. It is great to hear that you enjoyed your stay with us. We hope to be able to host you soon! Best Regards

10/10 超赞

真实旅客

满意:清洁度、员工和服务、客房舒适度
Clean modern hotel about 10 minute walk from centre of town. Spacious room - would probably stay here again if in town. Onsite restaurant and bar were good.
2024 年 2 月入住 1 晚
Ding Wang - Assistant Front Office Manager 于 2024 年 2 月 16 日 的回复
Dear Anonymous,Thank you for taking the time to leave your feedback on your recent stay with us.It is great to read your stay was satisfactory and you enjoyed our dining venue the Hoi Polloi Bar & Bistro. We hope to see you again soon!Best Regards,Ding WangAssistant Front Office Manager

10/10 超赞

Gerry

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location for exploring the city
2024 年 2 月入住 4 晚
Sid 于 2024 年 2 月 14 日 的回复
Thank you for your feedback. We are glad that you enjoyed your stay with us.

6/10 一般

nomiya

满意:清洁度
不满意:住宿条件和设施
2024 年 2 月入住 3 晚
Clara Santos - Front Office Manager 于 2024 年 2 月 15 日 的回复
Dear Nomiya, thank you for taking the time to leave your feedback on your recent stay with us. I would like to contact you directly and understand a little bit more about your experience with us and how we can improve to make your next stay with us a 5 out 5. It was our pleasure having you and we hope to see you again soon.

10/10 超赞

John

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Convient
Nice hotel with restaurant in facilities. Staff was friendly and helpful. I would recommend staying here.
2024 年 2 月入住 1 晚
Ding Wang - Assistant Front Office Manager 于 2024 年 2 月 9 日 的回复
Dear John,Thank you for the amazing feedback, it was our pleasure having you stay with us.We will ensure this feedback is passed on to the team for the excellent work they have done!We hope to wlecome you back again.Best regards,Ding WangAssistant Front Office Manager