“I have stayed here a few times before. Had issues with code for room access. After speaking to the lady from the call centre, a guy arrived and let me into the room. After about 10 or 15 mins he returned and gave me a new code.
After a long day of travelling I just wanted a shower and to crash out. Was a little inconvenient.”
“From the moment I arrived, the experience was frustrating and disappointing.
There was no assistance available for check-in. I had to wait outside and call the hotel multiple times. When someone finally answered, they were unhelpful and even ended the call abruptly without explanation or courtesy.
Upon entering the room, I was immediately met with a strange and unpleasant odor. I couldn't identify the source, but it made the room extremely uncomfortable to stay in.
To make matters worse, the……
“Overall is good. The location is good for a walk from the kangaroo point to the southbank park and Brisbane town hall. There are restaurants in convenient store nearby. The only thing is the door lock of our room is not working properly. Still I will consider this hotel for my next stay.”
“Accommodation was okay although bathroom door was extremely squeaky when closing. Shower door did not shut fully. The staff were very friendly and accommodating.”
“Our room was very different to all those on the photos. The outside of the hotel definitely is a little tired, noticed a few broken windows which made us question the safety of the area. That said, everything was quiet and no issues occurred.”
"The room was clean, spacious, and beautifully designed. The night view from the 79th floor was absolutely stunning — it was truly a wonderful stay.
The only issue we encountered was with the dryer, which seemed to stop automatically, possibly due to overheating, and couldn't fully dry our clothes. Although staff responded quickly and sent someone to check, the problem wasn’t completely resolved.
That said, it didn’t affect how much we enjoyed the room. If we have the chance to visit again, we would definitely choose Skytower once more."
"the hotel is clean and convenient situated
I also found it friendly and professional that the manager greeted me with goodbye when I collected my luggage and left the hotel to catch my flight."
"Nice, spacious, and tidy at a very convenient location. Excellent, as there is a washing machine with dryer in the room, which makes it very convenient. "
"Great location, very convenient to go everywhere and there are Cole’s supermarket and stores nearby. The staff is friendly and helpful. I will choose to stay here again if I visit Brisbane."