6/10 一般
Ramona K.
2025 年 6 月 30 日
不满意：清洁度
Disappointing Experience Despite Beautiful Beach
We were really looking forward to our stay, but unfortunately, the condo experience left much to be desired. I contacted the property manager on four separate occasions during our stay, and communication was consistently poor. We have been home for two weeks and no one has returned my call regarding my concerns to this day. When we arrived to check in, we weren’t even acknowledged at the office, and the staff seemed unaware of our reservation.We were given the wrong condo bracelets, which led to uncomfortable encounters with resort staff who assumed we were not guests. With eight people in our group and only four fobs provided, it was frustrating trying to access shared resort amenities.The unit itself had several maintenance and supply issues. The master shower wouldn’t drain — thankfully, my husband was able to fix it himself using a plunger. The garbage disposal didn’t work, several of the bedroom TVs were non-functional, and there was no hand soap or usable toiletries in any of the bathrooms. One of the spare bathroom's tub was disgustingly dirty. The dryer sounded like it was going to fall apart at any minute. The best part of the trip was the beautiful beach and great weather — which helped make up for some of the inconvenience. However, the overall experience with the condo and management was disappointing, and we would be hesitant to return or recommend this property without significant improvements.
Ramona K.
2025 年 6 月入住 4 晚