4/10 很差
David B.
2023 年 4 月 16 日
不满意：清洁度
Property managers are a nightmare
The property is located in a beautiful, guarded neighborhood. The house is a nice home in need of a deep cleaning. Bathroom floors had floss picks under sink, kitchen countertops were covered in grit and film. The cleaning staff failed to remove the marijuana pipe off the back deck, which led to fun conversations and explanations to my children. Many amenities were found on arrival in non-working order. Wine fridge does not work, master bedroom TV did not work, upstairs bedroom ceiling fan was hanging by wires and upstairs bathroom light fixture is dangling off shower ceiling. The real issue started two days later when we found roaches in the lower lever bathroom. All of these issues were Expressed to Vacasa, the property manager, and they didn’t do anything. They only stated that they were very busy and would get back to me in a timely manner. We asked to leave two days early and they wouldn’t answer. We eventually left a day early without hearing anything back. If I were the property owner, I’d fire Vacasa immediately as their service will eventually only cost them renters.
David B.
2023 年 4 月入住 6 晚