“I accidentally booked the room for the wrong night and instead of making me go through a long and painful call with Expedia to rebook, the manager resolved the problem without that hassle. The motel was clean. My only problem was the tub was very slick and I nearly fell out of it when showering. It needs a rubber mat or something before someone gets hurt.”
“We have been utilizing this property sporadically for the last 3-4 months as it is convenient to our jobsite. It was reported on this latest trip on my newest crew, the room had an unpleasant smell where the crew had to go to the store for air freshener & cleaning supplies. There is a need for pest control as cockroaches were seen . The only customer service staff complaint was it took 2 days after their request to fix the room's TV.”