富兰克林湖度假短租

“It was not where it was listed but it was a good spot just had one set of bunks so one adult slept on the top. It was in the garment district near the empire state building. There was one bedroom with a double and the main part of the apartment had the other double with the bunk beds. The kitchen was good and stocked with basic dishes. The bathroom is good not but only 3 towels but the brought us a fourth one but not any wash cloths. It had a great breakfast place below that had bagels, eggs,……

“The location great. Very convenient to upper west side. That was the positive.The negatives- kitchen was not very clean. We ended up using plastic utensils as several forks and knives were dirty.- coffee maker didn’t work- debris on ground of kitchen- the apartment is dark! The pictures are not totally reflective- no AC in the main bedroom. Window AC in the main room- only 1 key!! Not sure how you can sleep 8 people and only have 1 key. That required a lot of juggling- host was somewhat……

“Great neighborhood. Safe location. Host responded quickly. Clean apartment. No complaints. ”

“the communication was very bad”

“I made the reservation to stay at this listing in November for my daughter’s graduation in May. I sent a message to the property early in the day to confirm a time and location to get the key, but no one responded. I got to the listing well ahead of my 4:00 check in. At 4:12 I called the host number to check the status of the check in since I haven’t heard from anyone. At 4:17 the property manager called me back to report that there was a problem with the boiler. He said they've been trying……

“I have waited a couple weeks to write this review to eliminate the emotion and just be factual with my review. I wish we read the reviews prior to booking this stay. We have three main issues with the property. 1 - The apartment was not located as advertised. The key pick up is close to the advertised location and the address is actually about ten blocks north east. 2 - The communication with the host was very poor. It’s seems like an automated message that didn’t respond accurately. We ……

“Cons:-Check in was rough. 2 separate addresses were provided which confused things and the host preferred to play chat tag as opposed to calling to efficiently communicate. Lock box was hard to find, attached to something other than what was described and the key was in the wrong lock box. -Lock on the outside of the door to the apt itself was very hard to lock/unlock. -toilet is very small, if you are bigger than a small child you have to sit side saddle on it due to how close to the wall it……