Fresno Chalets

"Very good "

"I was not able to stay there when I arrived at the place their security said that there was no one to check us in they would be back in 2 hours. As I was going to contact you the front desk lady arrived from outside just getting to work. She said they had no rooms available then changed the story to that I would have to pay $100 extra. So I left the hotel. Bad service. Didn’t want to work with or even try to help out. "

"Need to clean room better"

"Horrible accommodations "

"Convenient clean rooms , good breakfast "

"we booked late after a flight got cancelled and the staff was so kind and accommodating. they were sympathetic to our situation and made sure we were comfortable and taken care of. "

"Great room great food excellent"

"We had a reservation for Feb 27 to March 1. In your hotel. Room suite 101. Everything was ok, except, when we opened the door of our room we had a welcome whit 2 cockroaches, walking in the floor. That's unacceptable.  We killed them. Hoping don't find more. But to our surprise we fund another one.  All around the sofa, the day we leaving.  We had to check all our clothes making sure aren't in our clothes.  At the time we leaving and the keys into red bucket,  we saw a employee and we show her the video we recorded with the cockroache,  and she told as, write a email to our manager.  And this's what we did. But she never responded to our email We want a anwnser about it. That' can't not happen.  "

"Great price"