“I try to write fair, detailed reviews as I rely on them myself when choosing properties. Mountbatten appealed to me for its heritage positioning and proximity to Kandy’s historical centre, and in many ways it delivered.
Location & Atmosphere – 5★
The setting is exceptional: tranquil, elevated, surrounded by greenery, and beautifully maintained. The infinity pool is stunning and the staff are very mindful of guests seeking quiet. It genuinely feels peaceful.
Service – 5★
Warm, attentive and……
“Locate on the peak of the mountain, have to drive a very narrow way to the top, too many insects in the room otherwise it was perfect experience, shower is wide and super nice, staffs are very friendly and helpful, great view of the valley, worth every penny.”
“Excellent location. Room was nice and comfortable.
One issue - the wash basin in the bath room did not drain well and there was blockage. As a result there was some smell coming off the bathroom.
Shower door did not close well - as a result there was water leakage”
“I absolutely enjoyed my stay here. Clean, comfortable room with great water pressure. Probably the best shower I've had in all of Sri Lanka
The location is great. Close enough to walk to the city centre but still far enough away from the city noise
Best part about this hotel though is the receptionist Dilrukshi. Very friendly, personable and genuine. Always greets you with a smile and asks about how you're doing in a non forced way, you can tell she actually cares about her guests.
Thank……