外观

关于吉尔罗伊希尔顿花园酒店的点评

3 out of 5
吉尔罗伊希尔顿花园酒店
6070 Monterey Rd, Gilroy, CA

点评

8.6

超赞

10 分 - 超赞。561 条好评,共有 1009 条点评" "
8 分 - 还可以。275 条好评,共有 1009 条点评" "
6 分 - 一般。93 条好评,共有 1009 条点评" "
4 分 - 很差。54 条好评,共有 1009 条点评" "
2 分 - 糟糕。26 条好评,共有 1009 条点评" "

9.0/10

清洁度

9.0/10

员工和服务

8.6/10

服务设施

8.6/10

住宿条件和设施

8.6/10

环保

点评

6/10 一般

Haomin,china

满意:清洁度、住宿条件和设施、客房舒适度
酒店服务
酒店还行,比较干净,但是竟然没有早餐,这完全不符合美国酒店标准

6/10 一般

CARRIE,Cadillac

2024 年 5 月入住 1 晚

10/10 超赞

Veronica

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff
2024 年 5 月入住 2 晚
Customer Service 于 2024 年 5 月 16 日 的回复
Veronica, thank you for your kind words about our friendly team members. All of us at the Hilton Garden Inn Gilroy look forward to welcoming you back soon!

10/10 超赞

Terrance

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The receptionist was very professional very inviting pleasant smile!
2024 年 5 月入住 1 晚
Customer Service 于 2024 年 5 月 16 日 的回复
Terrance, thank you for your kind words! At Hilton Garden Inn Gilroy, our team members strive to provide a welcoming experience. We're delighted you enjoyed the professionalism and inviting demeanor of our receptionist. We hope to see you again soon!

10/10 超赞

Amy

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, friendly, great location
2024 年 5 月入住 2 晚
Customer Service 于 2024 年 5 月 14 日 的回复
Amy, thank you for your wonderful feedback! The team at Hilton Garden Inn Gilroy is thrilled that you enjoyed our clean facilities, friendly service, and convenient location. We hope to welcome you back soon!

8/10 还可以

Lily

满意:清洁度、员工和服务、服务设施、住宿条件和设施
This a very comfortable place to stay. Fits our lifestyle.
2024 年 5 月入住 1 晚
Customer Service 于 2024 年 5 月 13 日 的回复
Lily, we're delighted to know that Hilton Garden Inn Gilroy provided a comfortable atmosphere that complements your lifestyle. It's our main goal to offer an experience that resonates with our guests' individual needs and preferences. Thank you for preferring us, and we hope to see you again.

4/10 很差

alvin,Santa Rosa

与配偶出行
满意:住宿条件和设施,清洁度
不满意:员工和服务
The room we were assigned has other guests still in the room.
2024 年 5 月入住 1 晚
Customer Service 于 2024 年 5 月 13 日 的回复
Alvin, we regret to hear about the confusion regarding your room assignment. Such incidents are unusual and we assure you our team members strive to ensure smooth processes for all guests. We hope to have another chance to provide you with a more seamless stay in the future.

10/10 超赞

Vanda,Santa Clara

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was great.
2024 年 5 月入住 2 晚
Customer Service 于 2024 年 5 月 12 日 的回复
Vanda, it's wonderful to know that you found our team at Hilton Garden Inn Gilroy to be excellent. We're grateful for your review and look forward to welcoming you back soon.

10/10 超赞

Vanda,Santa Clara

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was exceptional and very accommodating. We were there for our son’s wedding at Eagleridge.
2024 年 5 月入住 1 晚
Customer Service 于 2024 年 5 月 12 日 的回复
Vanda, it's fantastic to hear that you had a great experience at Hilton Garden Inn Gilroy. Our team members strive to provide exceptional and personalized service to our guests. We're delighted they were able to contribute positively to your son's wedding celebrations. We hope to welcome you back in the future for another memorable experience.

8/10 还可以

Deborah

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Customer Service 于 2024 年 5 月 12 日 的回复
Deborah, it's great to see that your stay at Hilton Garden Inn Gilroy met your expectations. We deeply appreciate your 4-star rating on Expedia and eagerly anticipate your next stay with us. We'll continue to strive to make your future visits just as enjoyable.

10/10 超赞

Brian,Alpine

满意:清洁度、员工和服务、住宿条件和设施
Random town, but enough amenities.
Customer Service 于 2024 年 5 月 9 日 的回复
Brian, your wonderful feedback is much appreciated! We're thrilled to hear that you enjoyed your stay at the Hilton Garden Inn Gilroy and found its amenities satisfactory. We hope to welcome you back again in the future.

10/10 超赞

Elvira

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Customer Service 于 2024 年 5 月 7 日 的回复
Elvira, thank you for choosing Hilton Garden Inn Gilroy for your stay. We're pleased to see your high rating and sincerely appreciate your support. We're looking forward to welcoming you back in the future.

10/10 超赞

Leonor

满意:服务设施
Amazing customer service
2024 年 4 月入住 1 晚
Customer Service 于 2024 年 5 月 2 日 的回复
Leonor, we're thrilled to know you found the customer service at Hilton Garden Inn Gilroy exceptional. Making guests feel valued is always our top priority. We'll share your kind words with our dedicated team members. We hope to host you again soon!

10/10 超赞

Manuel

满意:住宿条件和设施,清洁度
Excellent
2024 年 4 月入住 2 晚
Customer Service 于 2024 年 4 月 30 日 的回复
Manuel, we're thrilled to see your short but sweet review! We're glad you found Hilton Garden Inn Gilroy to live up to excellence during your stay. It is our pleasure to have you as a guest and we hope to welcome you back soon!

10/10 超赞

LuzMarina

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our stay was amazing, staff was all super nice and the breakfast was very delicious
2024 年 4 月入住 2 晚
Customer Service 于 2024 年 4 月 28 日 的回复
Luz, it's fantastic to hear your stay at Hilton Garden Inn Gilroy exceeded your expectations. We believe exceptional guest experiences are created when team members are friendly and efficient, we're thrilled they made your stay memorable. Equally delightful is your highlight of our breakfast! Your kind feedback is greatly appreciated, and we're looking forward to your next visit.

10/10 超赞

Steven

与家人出行
满意:服务设施
Every one that worked there was helpful and went out of their way to take care of all our needs
2024 年 4 月入住 2 晚
Customer Service 于 2024 年 4 月 12 日 的回复
Steven, it's heartening to learn that you experienced our team members' dedication at Hilton Garden Inn Gilroy. Providing excellent care for our guests is a priority, and we're pleased to hear your needs were catered for. We hope to welcome you back soon for an equally positive stay.

10/10 超赞

Yadira

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Customer Service 于 2024 年 4 月 14 日 的回复
Thanks for the perfect rating, Yadira!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hilton Garden Inn Gilroy.Have a wonderful day!

8/10 还可以

Nancy

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Customer Service 于 2024 年 4 月 12 日 的回复
Nancy, thank you for taking the time to rate Hilton Garden Inn Gilroy. We appreciate your feedback and are glad that your overall experience was a positive one. We'd be delighted to welcome you back soon for another enjoyable stay.

8/10 还可以

juan

与家人及幼儿出行
Nice staff and clean hotel
2024 年 4 月入住 2 晚
Customer Service 于 2024 年 4 月 8 日 的回复
Juan, it's wonderful to learn you appreciated Hilton Garden Inn Gilroy's well-maintained environment and friendly team members. We strive to provide a welcoming experience for all our guests and are delighted your stay reflected that endeavor. We hope to see you again in the future.

10/10 超赞

Abraham

2024 年 3 月入住 2 晚
Customer Service 于 2024 年 4 月 2 日 的回复
Abraham, thank you so much for your positive rating of Hilton Garden Inn Gilroy. We're thrilled you had a wonderful experience with us and we hope to have you stay with us again soon. Safe travels.

10/10 超赞

Carol

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Customer Service 于 2024 年 3 月 27 日 的回复
Thank you for taking the time to leave this wonderful rating, Carol! We hope to see you again soon at Hilton Garden Inn Gilroy so we can share yet another amazing experience!

8/10 还可以

Mariana

2024 年 3 月入住 1 晚
Customer Service 于 2024 年 4 月 15 日 的回复
Thank you for the great rating, Mariana!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Hilton Garden Inn Gilroy. We'd like to share an even better experience with you soon.

4/10 很差

Thy

2024 年 3 月入住 1 晚
Customer Service 于 2024 年 3 月 24 日 的回复
Thank you for sharing your feedback, Thy.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

10/10 超赞

Jorge

2024 年 3 月入住 1 晚
Customer Service 于 2024 年 4 月 11 日 的回复
Jorge, it's great to hear that you had a positive experience at the Hilton Garden Inn Gilroy. We're grateful for your rating and your support motivates us to strive further toward excellence. We look forward to welcoming you back in the future!

10/10 超赞

Igor

满意:清洁度、员工和服务、住宿条件和设施
Nice property and great service.
2024 年 3 月入住 2 晚
Customer Service 于 2024 年 3 月 20 日 的回复
Igor, it's lovely to hear that you appreciated the Hilton Garden Inn Gilroy and the top-notch service provided. We strive to ensure all guests have a memorable experience and it appears we've hit the mark with you. Should your travels bring you back to Gilroy, we look forward to providing you with a consistently excellent stay.

10/10 超赞

Dan

2024 年 3 月入住 1 晚
Customer Service 于 2024 年 4 月 8 日 的回复
Dan, thank you for the wonderful rating you've given to Hilton Garden Inn Gilroy. It's fantastic to know your stay met your expectations. We're excited to welcome you back for another exceptional experience in the future.

10/10 超赞

Alla,Potomac

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Good place to stay in Gilroy if you want.to be close to downtown
2024 年 3 月入住 1 晚
Customer Service 于 2024 年 3 月 18 日 的回复
Alla, our team at Hilton Garden Inn Gilroy is delighted you deemed our location ideal for accessing downtown Gilroy. Thank you for your kind words! We eagerly look forward to welcoming you back for future visits.

10/10 超赞

Ines

2024 年 3 月入住 2 晚
Customer Service 于 2024 年 4 月 7 日 的回复
Ines, it's fantastic to hear that your stay at Hilton Garden Inn Gilroy was an enjoyable one. Our team always strides to offer top-tier services to our guests. We look forward to the opportunity of hosting you again in the future.

10/10 超赞

Linda

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our room was clean, comfortable and most of all exceptionally quiet! In addition, the breakfast buffet did not disappoint!
2024 年 3 月入住 1 晚
Customer Service 于 2024 年 3 月 16 日 的回复
Linda, your words are truly appreciated. It's always heartening to know that guests enjoyed their stay at Hilton Garden Inn Gilroy, particularly noting the cleanliness and comfort of our rooms. The positive feedback about our breakfast buffet also makes us feel proud as this is an aspect we put a lot of effort into. Thanks for highlighting the quietness, a quality we continually strive to maintain to ensure peace and relaxations for our guests. Looking forward to your return visit.

10/10 超赞

Jose

与配偶出行
Stay was excellent
2024 年 3 月入住 1 晚
Customer Service 于 2024 年 3 月 15 日 的回复
Jose, it's wonderful to hear that your stay at the Hilton Garden Inn Gilroy was excellent. We strive to provide top-notch experiences for our guests and your feedback is a testament to our efforts. We are eager to welcome you back soon!

10/10 超赞

Richard

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 5 晚
Customer Service 于 2024 年 3 月 15 日 的回复
Richard, thank you for your top rating! The Hilton Garden Inn Gilroy is elated to know we met your expectations, and we look forward to welcoming you back on your future visits. Safe travels!

8/10 还可以

Maria

Good
2024 年 3 月入住 1 晚
Customer Service 于 2024 年 3 月 9 日 的回复
Maria, it's delightful to hear that you had a positive experience at Hilton Garden Inn Gilroy. We strive to provide a high standard of service and it's wonderful to hear your stay reflected this. We look forward to your next visit.

10/10 超赞

Michelle

与配偶出行, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Everything went great
2024 年 3 月入住 5 晚
Customer Service 于 2024 年 3 月 12 日 的回复
Thank you for sharing your perfect rating with us, Michelle!It's wonderful to see how much you appreciated your time at Hilton Garden Inn Gilroy! We want everyone to feel right at home at Hilton Garden Inn Gilroy. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

8/10 还可以

Mike

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place
2024 年 3 月入住 1 晚
Customer Service 于 2024 年 3 月 6 日 的回复
Thanks for the great rating, Mike!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Hilton Garden Inn Gilroy soon, we'd love to have you back!

10/10 超赞

Pamela

满意:清洁度、员工和服务、住宿条件和设施
Great location and clean, rooms are clean and updated. Good find overall
2024 年 3 月入住 1 晚
Customer Service 于 2024 年 3 月 4 日 的回复
Pamela, we're absolutely delighted that you found your stay at Hilton Garden Inn Gilroy to be enjoyable. Nothing makes us happier than knowing our guests appreciated our cleanliness and up-to-date rooms. Looking forward to hosting you again for another great discovery.

10/10 超赞

Vienna Rose,King city

2023 年 12 月入住 1 晚
Customer Service 于 2024 年 3 月 4 日 的回复
Vienna, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Hilton Garden Inn Gilroy!

10/10 超赞

Stephen

2024 年 2 月入住 1 晚
Customer Service 于 2024 年 3 月 22 日 的回复
Stephen, thank you for the top score review. We hope you had a great stay at Hilton Garden Inn Gilroy and we can't wait to welcome you back in the near future. Your support is highly appreciated.

10/10 超赞

Josue

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The facility is beautiful and clean. Everything about my experience was exceptional !
2024 年 2 月入住 1 晚
Customer Service 于 2024 年 2 月 26 日 的回复
Josue, it's wonderful to hear your stay at Hilton Garden Inn Gilroy was exceptional. The team is thrilled that you appreciated the cleanliness and beauty of our facility. Thank you for choosing us and we sincerely look forward to welcoming you again.

10/10 超赞

Jessica

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and quiet. Enjoyed my stay.
2024 年 2 月入住 1 晚
Customer Service 于 2024 年 2 月 26 日 的回复
Jessica, it warms our hearts to hear that you appreciated the cleanliness and tranquility at Hilton Garden Inn Gilroy. We're thrilled that you enjoyed your stay. It's been a pleasure hosting you and we hope to welcome you back soon.

10/10 超赞

Gary

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice receptionist. Clean room. Nice exercise room and all equipment working.
2024 年 2 月入住 1 晚
Customer Service 于 2024 年 2 月 23 日 的回复
Gary, thank you for sharing your positive experience at Hilton Garden Inn Gilroy. We're thrilled you appreciated the cleanliness of your room and our fitness amenities. Our reception team is genuinely delighted to have made a good impression. We look forward to welcoming you back in the future.

10/10 超赞

Regina

2024 年 2 月入住 2 晚
Customer Service 于 2024 年 3 月 21 日 的回复
Thank you for this excellent rating, Regina!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hilton Garden Inn Gilroy! We'd love to host you again someday for yet another unforgettable visit.

8/10 还可以

Zoerima

2024 年 2 月入住 1 晚
Customer Service 于 2024 年 3 月 21 日 的回复
Thank you for the 4-star rating, Zoerima!We are delighted to see that you had a wonderful time at Hilton Garden Inn Gilroy. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

10/10 超赞

Maya

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had a wonderful stay here at Hilton Garden. Will definitely stsy here again in the future.
2024 年 2 月入住 1 晚
Customer Service 于 2024 年 2 月 19 日 的回复
Maya, thank you for sharing your delightful experience at Hilton Garden Inn Gilroy. We're thrilled to hear your stay was wonderful and we greatly appreciate your intent to return in the future. See you soon!

10/10 超赞

maria socorro

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good plase
2024 年 2 月入住 1 晚
Customer Service 于 2024 年 2 月 19 日 的回复
Maria, thank you for the succinct and wonderful feedback. We are pleased you consider Hilton Garden Inn Gilroy a good place. We can't wait to have you back for another enjoyable stay.

10/10 超赞

william

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Customer Service 于 2024 年 2 月 16 日 的回复
William, thank you for choosing Hilton Garden Inn Gilroy for your stay. We're glad that your stay was commendable and we sincerely appreciate the positive rating. Our team looks forward to the opportunity to serve you again in the future.

10/10 超赞

Lynel

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Enjoyed our stay
2024 年 2 月入住 1 晚
Customer Service 于 2024 年 2 月 12 日 的回复
Lynel, it's wonderful to hear you enjoyed your stay at Hilton Garden Inn Gilroy. We pride ourselves in offering a great experience to our guests. We hope to see you again soon.

10/10 超赞

Andrea,Saint Helena

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
So bright, clean and comfortable and welcoming. Great person at the front desk at check-in. Everyone working here was cheerful and smiling.
2024 年 1 月入住 1 晚
Customer Service 于 2024 年 2 月 1 日 的回复
Andrea, thank you for such a splendid review! It's delightful to hear that your stay at the Hilton Garden Inn Gilroy was comfortable and bright. Praise for our front desk team member and the warm attitude of everyone here truly reflects our commitment to creating a welcoming environment. We eagerly anticipate your next visit.

10/10 超赞

Carl

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Customer Service 于 2024 年 1 月 31 日 的回复
Carl, thank you for your perfect rating of Hilton Garden Inn Gilroy. We are delighted to have met your expectations and look forward to your next visit.

8/10 还可以

WUIDONG

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Nice stayment
2024 年 1 月入住 1 晚
Customer Service 于 2024 年 1 月 22 日 的回复
Wuidong, it's wonderful to hear that you enjoyed your stay at the Hilton Garden Inn Gilroy. We appreciate your feedback and hope to welcome you back in the future.

10/10 超赞

Liz

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was clean and has good breakfast.
Customer Service 于 2024 年 1 月 16 日 的回复
Liz, it's wonderful to learn you enjoyed your stay with us at Hilton Garden Inn Gilroy. We pride ourselves for maintaining cleanliness and providing savory breakfast options. We eagerly await your next visit!