Good choice.
Very good service, took us to the airport twice for collecting missing baggage. They served us breakfast at 6am when needed. Excellent Ethiopian coffee!
Due to the limited English skills of the restaurant staff, pointing to the menu item is the best option. The reception speaks English well.
Some equipment items in the bathroom need repair/replacement. Clean rooms, internet which worked well unless power cuts.
Jens
2022 年 11 月入住 9 晚
4/10 很差
Ori
2022 年 9 月 5 日
满意:清洁度
不满意:住宿条件和设施
Ori
2022 年 8 月入住 4 晚
10/10 超赞
Abrish
2022 年 9 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good service
Abrish
2022 年 9 月入住 1 晚
8/10 还可以
Latataura
2022 年 2 月 18 日
Latataura
2022 年 2 月入住 5 晚
2/10 糟糕
Mark,Moscow
2020 年 2 月 18 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
For the price, this hotel was terrible value for money. And the staff were entirely unhelpful, I would expect in a "4 star" hotel that staff would at least know where the local bus station is or where to buy bus tickets (unfortunately info in Lonely Planet is out of date, I spent a whole day trying to find a ticket office selling tickets to Addis Ababa). And generally my stay in Gondar was incredibly unpleasant, of 1000 cities I've been to, it was one of the two or three worst.
Mark
2020 年 1 月入住 5 晚
2/10 糟糕
Elizabeth
与配偶出行
2020 年 2 月 6 日
不满意:清洁度、服务设施、住宿条件和设施
The food was okay but the next day we had bad cases of diarrhea. They did not arange Airport pick up and drop off, although it was paid for as part of the package. We nearly missed our flights because of the fact that they did not arrange transport to the Airport
Elizabeth
2020 年 1 月入住 1 晚
8/10 还可以
L.H.,Michigan
与家人出行
2020 年 1 月 4 日
满意:员工和服务,清洁度
Property needs to do better in honoring Expedia reservations. We stayed here twice on our trip, and they did not have the right room for us either time. In the end, they generously bumped us up to a more expensive room than we asked for, but that took some time. I encourage the hotel, if it is going to use Expedia, to have the correct rooms available.
L.H.
2019 年 12 月入住 1 晚
4/10 很差
真实旅客
团体旅客
2019 年 10 月 14 日
不满意:住宿条件和设施,服务设施
We booked the Presidential Suite for 3 people. On the day that we checked in, the staff at the reception said that she thought we had canceled. I showed her the confirmation in Expedia app and told her that I never canceled. To make a long story short, we finally got the room no. 208 and that room had insufficient lighting. I guess nobody had ever stayed in that room for a loooong time that the hotel didn’t even know that this room has no light. So I had to ask the front desk lady to change the room to room no. 207. The new room we got was okay but given the price we paid compared to what we got, I think this hotel is way too overpriced. The room was outdated and faced the main road so you could here traffic all day all night. There was also a few blackouts during our stay.
The only thing that we were satisfied was the restaurant. The food was good.
The location of the hotel is far from the town center so there was really nothing for you to do except spending time in your room or the swimming pool.
In summary, I wouldn’t recommend this hotel. I’m sure that there must be other better hotels and closer to town.
I wouldn’t complain this much if I didn’t pay a lot for the room we stay and got uncomfortable stay. :(
真实旅客
2019 年 10 月入住 2 晚
8/10 还可以
Paul
2019 年 4 月 22 日
满意:员工和服务,清洁度
Comfortable
Staff was terrific. Facility was nice. Very little water pressure. Noisy busy road in the front.
Paul
2019 年 4 月入住 2 晚
8/10 还可以
Joseph
2019 年 1 月 21 日
满意:清洁度、住宿条件和设施、客房舒适度
You can do better for the price
The hotel was fine but the prices are way out of line for Ethiopia. The staff seem to trip over each other in an attempt to compensate for poor procedures. Management may want to reconsider policies and procedures.