“Recently refurbished location. Clean and well-kept room, numerous accessories and services provided to the customer, such as welcome snacks and complimentary water, and Rituals branded soap and shampoo. Welcoming, charming and friendly staff. They have come to meet all our needs and requirements, including food allergies and intolerance. A great overhaul experience. Highly recommended”
“This lovely boutique hotel in the heart of the city is perfectly situated if you want to explore. The staff were friendly and helpful. The room was lovely and the bed comfortable. Breakfast was yummy. A jem. I”
“Nice large room with high ceiling but could have done with some renovation (window frames etc.) Comfortable bed and furnishings. Access to a fully equipped kitchen and lounge was very useful and comfortable. No real place to leave my bicycle but it was indoors and safe nontheless. I really enjoyed the walking tour of Derry provided by staff at a reasonable price. The staff were only available at their sister location around the corner which could be a little inconvenient. To reach the bathroom I……
“Great location and loved the room and artwork everywhere. It was a great room and liked how there was a separation door between the two rooms.
I wish there was more communication. I tried reaching out about my room details, but was left unanswered. Lucky, the room situation with the two beds works out!
Overall, loved the room, beds were a bit firm (but I like more firm beds) and everything was nice and clean. Would stay there again!”
“Serendipity house, lies about their amenities. You cannot access the patio unless it’s breakfast for only 1.5 hours. There is NO lobby available for you to use. Additionally, there is NO RESTRUANT and NO BAR. They even listed it in the hotel room upon our stay, and neither were available, and the looks of it, they have not been available for quite a while. They do not care that they are lying. When you come you only have access to your room, so don’t plan on having anywhere else to hang out,……