“My recent 2-day,1-night trip abroad Grand Pioneer Cruise with my husband and 2 other couples in Ha Long Bay was spectacular. From the moment we checked in at the waiting lounge, stepped on board to final farewell, every detail was executed with details. The only fly in the ointment was when disembark waiting for car pickup in the lounge, we were asked to move to the other side because the area we sat was reserved for check in customers where there was no sign to indicate that. This left us……
“Everything was professionally done from the welcome center/waiting area, boat that takes you to yacht, luggages waiting at your room. Boat is impressive one year new. Food was excellent, opinion from a Vietnamese ex-pat. Pho was delicious. Staff was very responsive. Two excursions were excellent. Most luxurious boat @ Halong Bay”
“C’était merveilleux! Une croisière de rêve en tout petit comité ( 15 personnes). Service ultra personnalisé. Quelle gentillesse et quel dévouement! Mille mercis et bravo à tout l’équipage. Excursions fabuleuses sans la foule.
De l’authenticité et du luxe à l’état pur!
Et nous sommes très exigeants
Famille de 5 à bord.
Un moment gravé à vie
Merci merci merci ”
“This was an amazing experience. The food was plentiful and the staff very attentive. The bedroom was perfect being a corner room with balcony. Couldn’t have been better.
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“This is the best cruise that I have ever taken. When my daughter and I checked in their lobby, we felt their enthusiasm. When we were aboard, they had prepared delicious food for us.
Their activities are very funny. I need to show my thanks to their staff, Hao. She is responsible for two major activities on cruise. She explained the information of the activities very clearly. Even if English is not my native language, she can explain to me until I really understanded what she said. During her……
“The Scarlet Cruise was an outstanding experience. The hospitality we felt was unrivaled. This journey through the bay will always be one of the fondest memories I have. Thanks to all the staff for their remarkable efforts to make us want to come back! ”
“All aspects of the cruise experience were first class, from the pick up in Hanoi, through check in, on board, incredible staff, amazing experiences and trip back. Could not fault the cruise. Dian was an amazing staff member, so attentive to any needs.”
“Good value for money, staff were great, food was plentiful and fresh, rooms could do with a spruce up but comfortable bed and had own bathroom/toilet. Crew were really helpful and they made the trip fun for all passengers. Squid fishing was fun and making Vietnamese spring rolls. Disappointing to see so much trash in the sea, although this is out of control of this particular cruise boat.”
“all the staff are very warm and nice. They care about their service a lot and always try to know if everything ok during the trip. The room is clean as they come to clean up very frequently not only once a day. The food is also yummy and I have nice and special meal during my stay.”