“Incredible place, accomodation is luxury, views are breathtaking, staff are lovely. If I went again I wouldnt take the half board option and order off the menu as the food and options were better and not particularly expensive. ”
“I wish I could like this place more but there were a few things which would make me reconsider booking if I had known upfront. Firstly, the driveway is a pain but can deal with it if known upfront, front desk was very accommodating taking our luggage up the hill to our van. Room 103 was a family room but directly above the reception and bar, so expect loud tuk tuks and music from the bar until about 11.30pm. Overall it was 3/5 - not bad, not amazing.”
“Amazing property. Beautiful location. Well maintained and situated perfectly to take advantage of the natural surroundings. Rooms clean, comfortable, and thoughtfully stocked including umbrellas mounted outside the door.”
“Stay at property was amazing! The views where breathtaking and awesome to unwind to after staying in the city. The staff was very friendly and provided excellent service. We stayed 2 nights and also visited the nearby waterfalls...”
“I stayed two nights at the Heritance Tea Factory hotel. As soon as I arrived I was amazed by the scenery, it looks just exactly the same as the photo, surrounded by tea plantations with a great with of the mountains from afar. It is a bit of a drive from the town but it was nice to be in somewhere very peaceful and scenic. They have a lovely welcome ritual and tea. The hotel still has the engines from the factory days and they runs every night for 30 mins. It is full of stories in this hotel.……
“This could be something so special. The location itself is amazing and the accommodation for ‘camping’ is incredible.
The service wasn’t great however. As kind as everyone was the timings were very off. Being told we needed to be ready for breakfast at 8 and not being served till 9.30. The same for dinner.
We also told them we needed to leave on the final day at 7.30 so wanted breakfast at 7. We arrived at the breakfast tent at 7 and no one was there.
Unfortunately it was the same for the……