2/10 糟糕
真实旅客
2016 年 10 月 26 日
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Eventually, i wasn't stayed in this hotel which i booked.
BECAUSE, there is no room available when i checked in, but i did book a room & payed.
about this condition, the staff didn't give me an explanation even apology.
it really make no sense.
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here is how it happened.
the staff wasn't show "basically" respect, he not even stared at me when he questioned me.
those questions was
"what's your plan tomorrow?"
"where will you go?"
"do you have friends?"
"what do you want to do here?"
"how many days you stay?"
then he randomly asked other hotels to settle a room for me, i had no idea what was going on, this is really really weird & drive me such nervous.
what i felt was "he kick me like a football"
THIS IS REALLY AWFUL EVER EXPERIENCE, especially i booked via Hotel.com but result was sucks.
based i didn't live there, so i mark 0 star for this time.