柔佛州的公寓

“Good for family with kids, nice environment.”

“Is good to stay here, next times will book again”

“The property is at a convenient location nd shopping closed by. There was no taxi stand nearby so you have to rely on Grub and Wifi Access. In the lobby, they don't provide any help to call taxi or Grab. At a minimum, WiFi access is required in the lobby. Overall the place is great.”

“Clean and spacious place, safe and convenient for family👍👍👍, I will come here again .”

“Nice area. Close to attractions and have restaurants within walking distance.”

“Communication not strong. Instructions should have send one day in advance. The location full of constructions and inconvenient to drive. We need to locate the block, look for the security guard and letter box to retrieve the access card. The car park’s sign not clear and difficult to view due to the colour code use and small font! However, the house is clean and comfortable. It will be better if broom is provided as we need to do some cleaning for 4 days staying.”

“There was mould in the ceiling, stains on the sofa and bed sheets, peeling paintwork on the wall and ants on bed and the dining table. The pictures shows a homely and clean apartment but when we arrived it was not the case. We had 2 kids with us and no one wanted to stay there. As it was 11pm by the time we checked in, we had little choice for alternative accommodation. Check in was not easy either as we were initially given the wrong password to get the key. It was so bad, we decided to only……

“for the price overall ok”

“Communication with property owner was easy and quick. It would be good if proper instructions like where and which directions to go to was given. Property was located in Tower B which was a bit difficult to navigate to as the main entrance was for Tower A and there was a need to ask the security guard for directions. Room was very spacious. Would be great if there was a microwave oven too to heat up our food since we were fasting. Also, if there was extra tissue paper / toilet paper, would……

“I liked it close to Legoland park. Really big grocery store just in front of property. Really quiet and not so much cars around. ”

“Spacious apartment, very well equipped, and a very responsive service team. 50 meters from the KSL City Mall which offers a good choice of food and the Lotus Supermarket therein surely adds to the convenience.”

“Condition of apartment was livable though a bit dated eg. broken cabinet door. Cleanliness wasn’t the best as there were stains in kitchen and bathroom. Communication with the agent could be improved. I was not given the check in details until close to checkin time. Agent did not bother to reply to my enquiries via Expedia’s ‘Contact Hotel’. I was traveling when the complicated check in details were sent to me via WhatsApp. Finding WiFi to view checkin videos when traveling was a challenge.……

“The building was old and in poor state (the photo advertised is not reflective) When we arrived after a long journey, we were told we needed a pin to enter the building. We had to pay a deposit of 300 ringgit to get this pin, and we were told that it may take 45 minutes to get the pin sometimes. There was another family we met there who were dismayed at what they saw. The advertisment is not reflective of what we got. We both decided to leave. Bystanders told us this often happens. It was a……

“2 days before my stay, i had reached out to the apartment via Expedia and directly - to request for early check-in as i was coming in to JB in the morning. However there were no response from them at all (despite the info provided is to request at least 24 hours in advance). When i got there, i had to frantically look for a contact number to reach out to, so that i could get the check-in details. Nothing was provided to me. Finally when i got a contact number, they informed me that there's no……

“The security is Safe. But the interior was totally down, Water Tap, Shower Holder faulty. Master Bedroom curtain almost fall out. No TV remote control, Wifi broke down and waiting for 3 nights, nobody repair it, poor children unable to log in their Ipad. Flying pan alot of scratches Not Safe to cook. Only can text the owner no voice communication. Sad. ”

“Apartment was clean, but facilities very basic. One bedroom had no curtains. After reporting was given a simple cover for the middle part of the window. 1 mattress not comfortable, as it sags in the middle. ”

“Good for big families as there are four bedrooms. Note that only two rooms come with attached bathroom. A third bathroom for common use and a fourth bathroom behind kitchen and is too small to shower in. Location is convenient as just at KSL mall. However, getting in and out of apartment is inconvenient as we only had one access card when there are 10 of us. Need to pay deposit one day before stay and it is contactless check in or out.”

“Communications was a nightmare. We had to work through what was probably a managing agent whose communications was intermittent. Check-in was late (I understand that there was probably a lack of cleaning personnel); with little updates. Facilities at the condo was very good, but the condos themselves were small, under-maintained and the 3 room apartment included a converted study area with no door posing as one of the bedrooms. ”

“I received last min cancellation request from the property saying they have ceiling issue. No alternative replacement and solution given, and I have yet receive any refund from them. ”