香港游泳池酒店

"There is a ghost in room 608. Light is on and off by itself every I took the card to kill the power. Noise from the windows when there is nothing at there. It s horrible"

"慕名而來的，但是實際體驗覺得完全不行。而且我們遇到的不佳體驗，已有私底下先致信給旅館，但未得到任何回應，只好來這邊反應，希望能得到重視。 缺點： 1.行李遺失與旅館的處理方式： 我們一家四口於入住時間前，先前往櫃檯寄放行李共四件，但是入住進房時，只有三件行李在房間，其中一件服務員說意外被載到別館，而且我的藥物就放在那件行李裡面，當初旅館承諾半小時就會交還，當時時間大概是下午三點，但是到了下午四點半左右，仍未拿到遺失的行李，去櫃檯詢問也說再半小時就會送過來，然而到了下午五點，仍未收到遺失的行李，於是再次詢問，仍告知要再半小時因為塞車的關係，可能櫃檯人員被我們問到不耐煩了，臉色讓人感覺很難看，直到六點左右，才收到遺失的行李，事後也未收到旅館方的任何一句抱歉。 2.硬體與舒適程度： a.要去二樓的旋轉樓梯非常的陡峭跟小，要邊走邊搬運大行李真的很危險。 b.兩間房的冷氣出風口，都剛好吹到頭，半夜被冷醒了好幾次。 c.房間缺乏充電孔，若是商務人士要用電腦，需先拔掉檯燈或冰箱的電線，才有充電孔可以用。 單純硬體的不適我可以忍耐，也不會想來寫負評，但是服務態度不佳與事後的處理方式，讓我感到很失望。 優點： 1.結婚週年有額外準備驚喜。 2.旁邊自營的酒吧不錯，餐點價格也合理。 3.早餐算是精緻、豐盛。 "

"Everything is nice only that I lost 2 bags of white pepper there and couldn’t find back"

"View sights and comfortable lunch "

"All the staffs are nice and helpful,the hotel located in the centre of the town,very convenient."

"Always nice service, relaxing breakfast with breezing seaview. I must come again in my next visit in Penang!"

"非常不错，而且服务生还会给小惊喜"

"Poor services. Need to wait long for check-in. I asked for a few hangers and I didn't get them until I repeated the request for 3 times. One of the toilets was stucked so I asked the staff to fix it. One guy came and checked the problem in the morning and promised to fix it soon after we go out. When we came back at night, it was not fixed yet. I had to request again at the front desk. Finally a guy came and fixed it just in a few minutes. I requested to change the beddings for the kid on the third day's morning via putting the changing card on the bed. In the evening when we were back, we found that the beddings were still the same one as before, with the same dirt. "

"房務人員Mr. MD Din服務態度真的很好，整理很乾淨對房客也很貼心。因為他的好服務，下次來檳島我還是會再次選擇AC hotel !!"