“I paid so much money for my bath tub not to work and never get fixed. Then my shower was barely working. When I told the front desk they didn’t help me at all. They didn’t offer to move me. They sent someone and they said they’ll come the next day and never did.”
“The location is excellent; however the building is dilapidated. There is a huge mosquito problem due to the lack of regular fumigation. On the good side, the restaurant has excellent food and service and the beach is super nice. ”
“There were problems from the beginning.Nobody to help with the luggage.Rude staff,especially the manager of the hotel.I made reservation for Amelia superior,which is four stars.The food in Amelia restaurant is one star.Awful.The room is good,spacious,but not verry clean.For all our stay they did not clean our shower cabin.I bought a bath cleaner and clean it myself.After we made a complaint,they moved our breakfast and dinner in four stars restaurant Flamingo grand.And suddenly after our……
“I would not recommend this property. The manager is not interested in good customer service. Other than management staff was as helpful as they could be. The owners are awful people in my opinion.”
“otel fotoğraflardaki gibi değil havuz görünüyor havuz kapalı kullanım da değil. bakımsız temizlik yok , denize sıfır gibi fotoğraf çekmişler denize baya mesafe var kendi plajları yok para verip şezlong kiralıyorsunuz, otelin yakının da yemek yiyecek mekan yok mecburen otelde yiyorsunuz, personeli ilgili güleryüzlü bize herkonuda yardımcı oldular, aslında bakımlı bir otel olsa harika biryer ağaçların arasında”
“Mjög úrelt hótel með ónýta loftræstingu og mjög mikil reykingarlykt inná herberginu. Myglublettir í loftinu og illa þrifið herbergi. Þjónustulundin ekki sú besta, morgunmaturinn var ekkert spes. Miðað við verðið sem ég borgaði fyrir tvær nætur var þetta mjög lélegt. Eina sem var ágætt var heilsulindin, hún var snyrtilegt og mikið úrval af meðferðum og góð aðstaða. ”
“We had a great time and a positive experience in general. The location of the hotel is perfect - close to the beach and the main strip. At the same time it's in the quiet more family-oriented part of the resort and it was quiet at night. The food was quite nice as well and there were beer, drinks and ice-cream/snacks throughout the day.
The negatives - this is not a 4 star hotel. It looks and feels more like a 3* hotel. On the balcony there were rust spots and bird poo which was not cleaned.……