2/10 糟糕
真实旅客
与家人及幼儿出行
2021 年 2 月 22 日
Not a pleasant experience. We booked this place and was notified less than 48 hours prior that they accidentally overbooked due to computer error and cancelled our reservation. Management was less than friendly nor did they try to find us another accommodation. A simply "sorry" is poor customer service which left us in a bind at the last minute. Will not book here again.
真实旅客
2021 年 2 月入住 2 晚