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"First of all, my husband & I fell in love with Carcassonne, this hotel, and the staff (Jean, Stephen and Tiffany) who were friendly and helpful. We were excited to be staying inside the castle walls. The room was clean, spacious, quiet, and facing the castle walls. The inside of the hotel had an Old World feeling, warm, and decorated for Christmas. In short, it was lovely! We took a taxi from the train station. The driver said it was forbidden for him to enter the city walls so he dropped us off at a parking lot where he instructed us to push a call button for the hotel driver to get us. Sure enough in a few minutes a driver picked us up (free ride). "

"Nice stay"

"Clean room , lovely friendly staff, walkable to the city"

"Superbe endroit. Tout est neuf , au goût du jour et très lumineux! Petit dejeuner très complet avec des aliments de qualité. "

"Great staff, excellent location, spotlessly clean. "

"Clean and "

"Could not put Air Conditioning on below 20. Breakfast for $90 was very disappointing. The scrambled eggs were not hot and the bacon had an odd taste and smell and it didn’t look good. I had to fill up on toast. We ate out at Chez Alice which was terrific with all local homemade food for the remainder of our trip."

"Wonderful Receptionist female (apologies for not remembering your name!) welcomed us with a bottle of water. Excellent breakfast. 2 BR apt sleeping 0rooms Very Dark. No luggage racks - eek: senior ladies squat to get stuff out of suitcases on the floor. Or unpack everything: NO!"

"Chambre grande, silencieuse, personnel serviable, et super petit dej varié et de bonne qualité. Parking gratuit "