This room smelled of smoke and the bed was very hard
Peggy
2024 年 5 月入住 2 晚
2/10 糟糕
pamela,North bend
2024 年 6 月 3 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was the worst hotel stay I've ever had.In fact I couldn't even stay because I wasn't safe. The external.
Doors into the hallway with all the rooms does not lock. The door to the room has one key which is a physical key that can be duplicated. There is no deadbull or a safety latch. There is no deadbolt or a safety latch. Anybody off the street can come walking in. Homeless hang out in the area.. The room had no heat or toilet paper had holes in the walls.And it's definitely not remodeled. I Had to pay for a room at comfort. In addition to this room which I couldn't stay in as a hotels refusing to refund. My money and Expedia leaves it up to the hotel even though it has subpar living conditions. That don't even meet the habitability standards of the state of Oregon. Travelers need to be worn before.They're stuck paying for duplicate hotels because they booked this place. No heat no security but they won't refund your money in the front desk closes at six p m
pamela
2/10 糟糕
Bart Hutchison
2024 年 6 月 1 日
不满意:住宿条件和设施,清洁度
Not a nice place at all… our blankets were dirty and smelly 😵💫
Bart Hutchison
2024 年 5 月入住 2 晚
8/10 还可以
Shelby
与家人出行, 带宠物出行
2024 年 5 月 5 日
满意:员工和服务
不满意:清洁度
My stay was okay. The cleanliness was pretty poor but I had my own Clorox. :)
The lady at the front desk was incredibly pleasant and I had no issues with having my dog there as well! Overall the stay was decent for the price.
Shelby
2024 年 5 月入住 1 晚
2/10 糟糕
Sarah
2024 年 1 月 1 日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
The room was disgusting. Smells horrible. The mattress was putrid and stained. The only good thing was about it was the manager gave us a refund.
Sarah
2023 年 12 月入住 1 晚
6/10 一般
Dustin
与配偶出行
2024 年 1 月 1 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
Me and my wife are disabled and had to stay on third floor no elevator limited parking didn't even see a handicap parking spot at all and in the room the broken metal bed frame and cut and stubbed my toe bathroom was smaller than pictured toilet was almost right against the wall however the staff was super helpful and friendly the cleaning person didn't put any toilet paper went to office and they were quick to grab some super nice staff the building could use some renovations
Dustin
2023 年 12 月入住 1 晚
10/10 超赞
Ari
2023 年 12 月 20 日
Ari
2023 年 12 月入住 1 晚
10/10 超赞
Shunteshia
2023 年 11 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It’s was good as always
Shunteshia
2023 年 11 月入住 1 晚
2/10 糟糕
Alexis
团体旅客
2023 年 10 月 27 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
cleanliness and safety issues
The room was not up to the mark in terms of cleanliness and safety. The absence of a fire alarm in the room is a serious concern, and the peeling paint and non-functional toilet and shower are unacceptable. It’s understandable that we were uncomfortable sleeping in the sheets and using the table due to their condition.
There was no fire alarm in room, (found it next day beeping in the hallway on top of a fire extinguisher.) The place smells like it used to be a smoking room. Paint was pealing and window would not open if there was a fire. The bed was hard and has what I call spring assist. Was to afraid to sleep in the sheets. The toilet barely worked. The shower was gross, there was sticky stuff on the Table.
The fount desk say they are open 4 to 6. Trying to check in at 5 and no one was there. Door says call #, so I did. Well that phone was on the desk just ringing. 20 min later they show up. No ID required for room just sign. We were given a WiFi password, for a WiFi that i was later told don't exist. We had to be somewhere at 6 so we made the mistake of not checking the room.Next day 9 am No one to be found and the office is locked. Tried many time to call the in case of emergence # no luck.came back at 4. I told manager about the fire alarm and how bad the room was and trying to get a hold of someone. He agreed with me and he joked that OYO stands for "On Your Own" and he don't recommend stay there. never received a refund