"Every hardware and service are super in 5 star rating. However, one major problem is the room service we asked for was a big down turn. We called the room service thr night before for in room breakfast delivered next morning at 9 to 930am. They said the are closed and we have to call again the next morning. Therefore we called them by 6:30am for such service to be delivered by 9 to 930am. By 925am we called again and the lady said she missed it and said it woyld take another 30 mins!!! No way. We have to leave and catch the train. We accepted the delay and we were having a rush check out. Therefore, ine big down point is the poor room service that we received at the last hour of our stay in this hotel"
"Chose this hotel for a break from work, and it was a pleasant surprise. The weather was already getting warm, but the lush greenery in the courtyard added a nice cool touch. The hotel's design shows thoughtful details everywhere—you can tell the owner put real care into it. The room was clean and tidy with soft lighting, perfect for a relaxed getaway. The location was convenient too, and the staff recommended some nice nearby spots for cycling and walking. When it rained, I just sat in the courtyard drinking tea and listening to the rain—exactly the kind of vacation I was hoping for."